Ben CurthoysI don't think any of my box office ticketing people are here in the fediverse, but just in case - I'm going to be speaking at the Ticketing Professionals Conference 2026 #tpc2026 about the benefits of having a customer friendly refund policy as an alternative to making flexibility another way of squeezing the last few pennies out of someone, and I'm posting about it because I have been asked to.
