Wake-up call: how Telstra’s ‘unreasonable’ price rises may cause customers to hang up

The telco’s sweeping price changes and the closure of its cheaper ‘starter’ plan risk putting off many of its loyal customers

The Guardian
@bcshort Regardless of what network you are using signing up directly with #Telstra costs more. Most operators now have a #brandstrategy that means they operate their own #budgetbrand that avoids at least a part of that tax (e.g. in UK #BT operate #Plustnet which is significantly cheaper broadband) -
If you want to check what network your #MVNO operates on I found this link - whistleout.com.au/MobilePhones… (probably worth opening in a private window as it will be full of cookies) - I think #felix is on #Vodafone
MVNOs in Australia: Which network is behind your carrier?

Choosing a smaller telco doesn't mean you get sub-par network coverage. In fact, MVNOs offer great service for a fraction of the price.

WhistleOut
The verdict is in: the government's communications authority is forcing telcos to change how it shows mobile coverage on maps. Not everyone is happy. https://www.pickr.com.au/news/2026/acma-set-to-change-how-coverage-maps-work #news #phones #telcos #acma #government #optus #telstra #tpg #vodafone

I've been a Telstra Mobile customer for probably 20 years - Until today.

Having watched by mobile bill go up 35% in 5 years ($65/mo - $88/mo) and getting no discernible improved value, it just got a bit too much. No more paying the lazy tax.

Have now moved to Felix, on a $40/mo unlimited data plan (throttled to 40Mbps) which as you can see more than half the price.

The transfer was remarkably pain free, all done from within the Felix app and a couple of verification emails.

#mobileplan #telstra #felix #australia

Not technically MVNOs, the smaller Telstra operators will also rise prices in line with Telstra's own, focused mainly on improvements. https://www.pickr.com.au/news/2026/belong-boost-raise-prices-alongside-telstra #news #telcos #belong #boost #mvno #telstra

hahahaha. Oh FFS. #Telstra

"Web sites prove their identity via certificates, which are valid for a set time period. The certificate for say.telstra.com.au expired on 25/07/2024."

(my local council refuse to take a report on a dangerous recessed pit in a brand new bike path, tell me to use the above site to report it to telstra)

Meanwhile, in Australia, apparently this is acceptable now.
#Telstra #TelstraOutage #NotInMyDay
If you have a Telstra mobile service, it's about to cost a little more. Less so potentially if you use a smaller provider, such as Boost, Belong, and others. https://www.pickr.com.au/news/2026/telstra-set-to-raise-mobile-prices-but-smaller-operators-unaffected #news #phones #telcos #telstra
The rules of what constitute mobile reception and reach look set to change this year, and the result could make more sense for why calls drop out when you're in areas where it shouldn't. https://www.pickr.com.au/news/2026/real-world-usability-set-to-define-mobile-coverage #news #phones #telcos #4g #5g #acma #telstra #tpg #vodafone