A rant about Sirius Satellite Radio.
Signed up for a free plan. Put a reminder in my calendar to cancel before the trial ended if we didn’t want it.
Cancelled.
Oh, but no. Got billed. Talked in their chat to an agent, because you can’t just cancel it yourself. After telling them no, I don’t want a different plan, I just want to cancel multiple times, the chat disconnected.
I continued to get billed. Currently chatting again, specifically asked to cancel and got them not to try to sell me a different plan. So what do they do? Offer a different plan.
I just asked how many times do I have to say cancel!
Guess what… they OFFERED ME ANOTHER PLAN!
It gets better. I again tell them to just cancel. You guessed it, another plan offer.

Also refusing to refund even after she told me she saw in January where I contacted them and was offered a different plan.

Still in the chat… FFS

#siriusradio