Ever imagine a service desk analyst facing a call from someone pretending to be the CEO, just to steal a password? Learn how a NIST-aligned approach is turning these frontline heroes into the first line of defense against social engineering.

https://thedefendopsdiaries.com/implementing-a-nist-aligned-workflow-to-combat-social-engineering/

#nistframework
#socialengineering
#servicedesksecurity
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#incidentresponse

Service desks are prime targets for sneaky social engineering attacks. Could MFA, tight access controls, and smart training actually be the secret sauce to keeping sensitive data safe?

https://thedefendopsdiaries.com/strategies-for-securing-service-desks-against-social-engineering-attacks/

#socialengineering
#servicedesksecurity
#multifactorauthentication
#cybersecuritytraining
#leastprivilege