Rogers layoffs impact nearly 100 internal IT workers

https://mobilesyrup.com/2026/02/20/rogers-laid-off-100-internal-it-workers/
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Les mises à pied chez Rogers touchent près de 100 membres du personnel TI internes

// Article en anglais //

#Canada #Rogers

Rogers layoffs impact nearly 100 internal IT workers

Rogers has laid off nearly 100 internal IT support workers as part of a restructuring that will see the company move work to a third-party vendor.

MobileSyrup
Rogers Raising Internet Prices by $10 Per Month for Some Customers | iPhone in Canada

Rogers is planning to raise the cost of certain internet packages by $10 per month, according to latest billing statements received by some customers. It’s not just Bell that’s increasing its internet pricing for customers. Numerous readers of iPhone in Canada shared their most recent bill, which shows a significant jump for their high-speed service.

iPhone in Canada | Canada’s source for Apple, telecom, tech news, and deals

Rogers raising prices for their Internet plans by $10/month for some of their customers

https://www.iphoneincanada.ca/2026/02/09/rogers-raising-internet-prices-by-10-per-month-for-some-customers/
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Rogers augmente les prix de leurs forfaits de 10$/mois pour certains de leurs clients

// Article en anglais //

#Canada #Rogers

Rogers Raising Internet Prices by $10 Per Month for Some Customers | iPhone in Canada

Rogers is planning to raise the cost of certain internet packages by $10 per month, according to latest billing statements received by some customers. It’s not just Bell that’s increasing its internet pricing for customers. Numerous readers of iPhone in Canada shared their most recent bill, which shows a significant jump for their high-speed service.

iPhone in Canada | Canada’s source for Apple, telecom, tech news, and deals

Seriously, "not hanging up" is a low bar for #CustomerSupport and yet, here we are.

Sadly, #Rogers has not passed that bar.

It's worse because I worked in Support for many years.

How is #Rogers support so bad?
My data keeps dropping so I tried calling.

Attempts:
1: queue full
2: on hold for 2 hrs, agent immediately hang up
3: on hold for 2 hrs, agent says replace SIM
(replace SIM at store)
4: queue full
5: agent says to do things I already tried, hangs up

Result: consider switching providers, but they're all bad in this area =(

Rogers facing class action lawsuit over unauthorized credit checks

https://mobilesyrup.com/2026/01/23/rogers-class-action-unauthorized-credit-checks/

> Rogers is facing a class action lawsuit for allegedly running unauthorized credit checks on customers to see if they could get a credit card.

#rogers #canadapolitics #rogerscommunications #rogersbank #lawsuit

Rogers and Shaw customers in several provinces are part of a $52M class action lawsuit over unauthorized “soft” credit file checks.

https://www.iphoneincanada.ca/2026/01/20/rogers-credit-check-breach-why-millions-of-canadians-are-now-part-of-a-52m-lawsuit/
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Les clients de Rogers et Shaw dans plusieurs provinces font partie d’un recours collectif de 52M$ au sujet d’une vérification « douce » de dossier de crédit.

// Article en anglais //

#Canada #Shaw #Rogers

Rogers Credit Check Breach: Why Millions of Canadians Are Now Part of a $52M Lawsuit | iPhone in Canada

A massive $52M class action against Rogers is now certified. See if your Rogers/Shaw contract makes you one of the millions of Canadians eligible for damages.

iPhone in Canada | Canada’s source for Apple, telecom, tech news, and deals

#Rogers is so out of touch with their consumers.

In the midst of cancelling cable / internet / home phone, not only did they try to offer to cut my service fees by 50%, they tried to entice me to get a cell phone and gave me an offer for their Mastercard.

I actually started to feel bad for the agent and told her such.

Anyways, it’s done. The relief I feel knowing I’ll never need to fight with a Rogers agent again on behalf of my mum feels amazing.