Mastodawn

Building psychological safety in remote teams can be tough. Without a shared physical space, it's harder for individuals to speak up or admit mistakes freely.

@Nativewired led a debate exploring practical approaches to intentionally cultivate and maintain this essential trust, even when teams are working apart.

Watch or listen: https://virtualddd.com/sessions/psychologic-safety-in-remote-collaboration-with-gitte-klitgaard/

#PsychologicalSafety #RemoteWork #TeamCulture

Psychologic safety in remote collaboration with Gitte Klitgaard

The recent COVID-19 pandemic forced us DDD practitioners to move our collaborative modelling efforts to the remote world. Within collaborative modelling, we want to share all the information we have, all the different perceptions, even if they might look weird, quirky or invalid at the start. Only then can we design and create enriched models to build sustainable and valuable software. The problem here is, people will only share all their information if there is psychological safety, and that is already hard in a physical session, let alone remote. In this session, we will have a dialogue with Gitte Klitgaard about the importance of psychological safety in these sessions. Why is it important and what are her heuristics and patterns for it in a remote session. Gitte Klitgaard is an agile coach with more than a decade of experience working for companies as well as coaching individuals. She lives and loves agile, and hates turf wars, which is why she took the oath of non-allegiance. Why fight over methods, when we can use that energy to help people? Gitte wants to change the world by helping people work better together and feel better about themselves. She is known for speaking her mind in a way that helps people actually listen to what she says; maybe because her main working tools are listening and caring. As an active part of the agile community, Gitte often engages in discussions online and offline, and is part of the organiser team of German Agile Coach Camp as well as a facilitator at other events.

Virtual Domain-Driven Design

Brian Pagán (he/they)Apr 9

We can navigate our relationships at work authentically & compassionately with mindsets & practices from Creative Empathy for Leadership.

This is the basis for the Beyond Design round table session that just wrapped up at Hike One, hosted by Sanne and facilitated by yours truly 😃

We discussed how the most crucial of our work relationships are with ourself, our team, and our stakeholders.

We talked about how regulating the nervous system is the quickest & simplest way to navigate the relationship with ourselves. And we practiced some conscious breathing techniques to stimulate our parasympathetic nervous system via the vagus nerve.

We shared thoughts about how creating psychological space allows us to bring #empathy into the relationship with our team. And we swapped stories of how nonviolent communication shifts our relationships with stakeholders from heavy to human.

As preparation for the session, I wrote a blog post outlining the specific mindsets and practical techniques involved. So here it is.

Enjoy!

Thanks for your hospitality, Sanne! And thanks to everyone in the session for your engagement, vulnerability, and courage.

May all your relationships be happy, peaceful, free, and unconditionally loving 🙏🏼

https://d3e.co/hikeone

#CreativeEmpathy #Leadership #PsychologicalSafety #NonViolentCommunication #Teamwork #BeyondDesign

Creative Empathy for Leadership • The Greatness Studio

We can navigate our relationships at work authentically & compassionately with mindsets & practices from Creative Empathy for Leadership.

The Greatness Studio

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Jeff Gibbard

Apr 8

Three that work:

1) Normalize questions.
"Great question" isn't fluff. It's a signal.

2) Model your own mistakes.
"I missed that" gives everyone permission to be human.

3) Reward early flags.
When someone says "I'm worried about this," treat it like leadership. Not disruption.

Safety isn't only about comfort. It's about being able to tell the truth without getting punished.

What's one behavior you've seen that made it easier to speak up?

#Leadership #PsychologicalSafety #Teamwork

Virtual Domain-Driven Design Mar 31

It's hard to resolve major outages when you rely only on centralized command. Distributed debugging and strong psychological safety empower the right person to fix issues, even if they're outside the war room. Liz Fong-Jones shared a Google Cloud outage story where this happened.

Read, watch, or listen: https://virtualddd.com/facilitating-archdes/psychological-safety-incident-response/
#IncidentResponse #PsychologicalSafety #DevOps

Staying Out of the Way: Incident Command & Psychological Safety

When a Google Cloud outage was fixed by someone no one paged, the real lesson was psychological safety. Learn how Liz Fong-Jones built resilient teams.

Virtual Domain-Driven Design

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Æ Sea F.Mar 24

@catsalad, Feel free to leverage this space for any unconventional inquiries as we foster a culture of continuous learning and radical transparency. 🚀 #GrowthMindset #PsychologicalSafety #NoBadQuestions

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Eric Maugendre on collectives Feb 24

Collective adaptive goes virtuous circle:
- sharing information,
- creating opportunities for people to share the "messy details" of their experience,
- inquiring into team member’s ways "to expand what goes well",
- drawing from the capacity across the work collective.

https://www.infoq.com/articles/adapt-surprises-software-reliant-businesses/

#collectives #teamWork #workCulture #facilitation #management #IT #DevOps #resilience #engineering #fallBack #recovery #psychologicalSafety #personalSafety #safety #feedback #joy #curiosity

Prepare to Be Unprepared: Investing in Capacity to Adapt to Surprises in Software-Reliant Businesses

This article explores understanding what makes incidents so rare (when and how they do not happen) and so minor (over how much worse they can be) and deliberately enhancing what makes that possible.

InfoQ