City of Raleigh Scam Alert: Stay Safe from Phishing Emails
The City of Raleighâs Planning and Development Department has issued a warning about a phishing scam targeting community members who recently interacted with the department. These fraudulent emails appear to come from the City, requesting payment or sensitive information â but they are not legitimate.
The scam messages are designed to trick you into clicking malicious links, sharing personal information, or submitting payments through fake portals. Protect yourself by learning how to spot these scams and what steps to take if you receive one.
đ§ What To Do If You Receive a Suspicious Email
If you suspect that youâve received a phishing email posing as the City of Raleigh:
đ« Do not reply or click on any links. đ« Do not open attachments. đ Report the email as spam or phishing, then delete it immediately.
đ How to Spot a Phishing Email
Phishing messages often look official â but small details can give them away. Hereâs what to watch for:
Check the senderâs address. Official City of Raleigh emails from the Permit and Development Portal end in @raleighnc.gov. The fraudulent email reported in this scam was sent from [email protected], which is not associated with the City. Watch for urgency or threats. Scammers often use alarming language to pressure you into taking action quickly â like âImmediate payment requiredâ or âYour account will be suspended.â Hover before you click. Before clicking any link, hover your mouse to see the true URL. If it doesnât match a trusted city address, donât click it. Be wary of requests for personal data. The City of Raleigh will never ask for your Social Security number, banking details, or passwords via email.
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How to Verify City Communications
If youâre unsure whether an email is legitimate:
Visit the official Permit and Development Portal directly through the Cityâs website. Or contact the Customer Service Center at 919-996-2500 to confirm whether you have any outstanding invoices or applications.
đĄ Stay Vigilant and Protect Your Community
Phishing scams are becoming increasingly sophisticated, but awareness is your best defense. By staying alert, verifying official communications, and reporting suspicious messages, you help keep Raleighâs digital community safe and secure.
For more information and updates, visit raleighnc.gov and follow the Cityâs official alerts.
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