#AI #GenerativeAI #PersonalAssistants #BigTech: "So now companies have turned their attention toward using generative AI to assist us well beyond searching the internet, which was probably their goal all along anyway. Google and Microsoft do a great job of playing up their products’ strengths and how much better their AI tools will work once they’re in and working across everything, rather than siloed within each app or service. In theory, they’ll be able to combine their tremendous libraries of preexisting data and knowledge with the data and knowledge they have about their users, giving us humans a personalized, efficient assistant that vastly improves our work and personal lives. The possibilities are endless, everything works seamlessly, and we’ll all be able to focus our time and energy on more important things. There’s a reason Microsoft calls its assistant Copilot and uses words like “companion” when describing what it will do, and be, for you.

The reality is that we aren’t there yet."

https://www.vox.com/2023/9/23/23886163/google-microsoft-amazon-generative-ai-assistants?mc_cid=3c6da749b9

Transformation into #AIOrganizations isn't going to happen in isolation. It will coincide and interact with the suppliers, the customers, the stakeholders and the operating context becoming AI powered.

#AI organizations will clearly outcompete non-AI organizations, there's no question about it. This will happen fast, with one main driver being customers becoming AI organizations themselves.

Organizational transformation will happen very smoothly, almost misleadingly so because of #AIAssistant tooling added to all the office tools and practically all SaaS tools and platforms by their respective vendors. So that's the supplier side, bringing organizations into this trend very strongly. Don't lean on this though, if you only transform half-way, you'll encounter big problems with your core business if it isn't transformed as well.

Then there's the customer side; requests to your organization start coming from chatbots instead of from the users. These are first mainly user's assistants working on behalf of them like #Outlook #Bing, not unlike all those parking ticket dispute template tools and such. Then they become to be from agentic AIs, and as those aren't limited by the number of queries, these make a flood. Not a few per day like user requests, but a few per second. They will form the majority of all the requests and no one's customer service can handle it unless automated. If you aren't ready for this, customers, which are chatbots at this point, will move to providers which serve them.

Other organizations also automate, the public governments automate, private individuals get virtual #PersonalAssistants who will do their taxes and buying.

People should ask themselves: Where am I in all this? Where is my organization which produces and embodies a beneficial service to the world in all this?

Does anyone have any experience or advice for getting a (trans-, queer-supportive) personal assistant in the UK to help with life admin (phone calls, making appointments, etc)?

I'm feeling very catch-22 about it (how do I get a PA without a PA?).

(Boosts very appreciated!)

#trans #queer #disabled #disabledUK #PersonalAssistant #PersonalAssistants

Of interest to people looking into Mycroft, #personalassistants, and #speechrecognition (there are a few of you out there):

https://mycroft.ai/blog/mycroft-speech-to-text-and-balance/