In support of #PrivacyAwarenessWeek2026, OAIC, and #SmallBusinessWeek, our COO Bek Fraser reflects on her years running a consultancy.

"My clients trusted me with deeply sensitive information. I went with a mainstream provider because I didn't know what I didn't know."

The right email infrastructure shouldn't be a quick decision. It's central to the trust your clients place in you.

https://www.fastmail.com/blog/what-i-wish-i-knew-when-starting-a-small-business/

#PAW2026 #OAIC #BetterEmail #SmallBusinessWeek #Fastmail

#Privacy #Awareness #Week (#PAW) is an annual #Australian initiative that promotes awareness of privacy #rights and #responsibilities and the importance of #protecting #personal #information.

https://www.oaic.gov.au/engage-with-us/events/privacy-awareness-week/paw-2026

https://www.oaic.gov.au/engage-with-us/events/privacy-awareness-week/paw-2026/paw-supporters

#oaic #law #paw

Last year, 2024, I put in a #privacy complaint to the #OAIC about #Facebook. A year later I got a response, and I must admit my complaint was a bit naïve.

Firstly, I was wrong to assume that a company had to appoint a privacy officer and provide human responses to privacy enquiries. AI slop is fine, according to the OAIC, as this is a "service-related matter instead of a privacy matter".

(1/n)

called #qantas today about their "cyber indicent" this year where a tonne of people had a tonne of personal info exposed, they're response was the equivalent of *shrug*

they told me it's up to me to watch out for issues, it's up to me to contact idcare, they won't provide any compensation, "check our website", and you're on your own

what made the call more surreal was their automated spiel that went on about how they use your personal information according to their privacy policy. which when you get hacked is worth less than the proverbial paper it's printed on

for a multibillion dollar company they have zero fucks to give. the #oaic points people to qantas, but see above about how effective that will be

Next week it is Australian #privacy #awareness week.

#Privacy - it's everyone's #business

Privacy Awareness Week is an annual event to promote and raise awareness of the importance of protecting #personal #information.

https://www.oaic.gov.au/__data/assets/pdf_file/0023/252572/PAW-2025-Poster-A3-shhh.pdf

Source: #oaic

Know someone in an Australian charity? Share this with them.

New OAIC guidance has big implications for Australian charities.
Join our short webinar:
→ What’s changed
→ Where the risks lie
→ What to do next
Tuesday 17 June | 10am AEST
Sign up: https://events.teams.microsoft.com/event/458eed92-4438-4f7a-936f-5ace9d9a7c9e@496358d3-457f-42d6-a263-8766cdadc8f3
#CharityCompliance #OAIC #PrivacyAct #NotForProfit #AIandPrivacy