Great customer services story.
Have a pair of Maui Jim sunglasses that I bought probably 15 years ago. It's hard for me to find sunglasses that fit cuz I have a gynormous head.
They've been awesome. Arms on them got a little worn down from wear and I think reaction to sunscreen
Few weeks ago I dropped them and next day I realized I cracked one of the glass lenses. Was super pissed.
Checked their website and for $100CDN (total $128 with taxes and shipping) they would replace the lenses. Awesome. Sent them off two weeks ago to the day.
FedEx delivered the repaired sunglasses today and they're a brand new pair.
I'm so impressed with this service. Wouldn't buy any other sunglasses.
#greatservice #mauijim