When people are waiting for me to help them with tech or computer related stuff.

#techsupport #computerhelp #itsupport #ithelpdesk #itsupportstories #pcwizard

Is anyone else having trouble with Duck Duck Go this morning?
It keeps saying "Sorry, we ran into an error displaying these results." Have checked with isitdownrightnow but that gives the thumbs up. The aforementioned search engine seems to be there, just not functioning as it should. #ComputerProblems #IThelpdesk #DuckDuckGo #SearchEngine
It is late, and I nearly missed it but I have just completed Day 04 for #WeblogPoMo2024. I am too tired to talk about gliders tonight, so instead I recount a few funny stories from my time working #ItHelpDesk at a local school: https://leafoutloud.lol/WeblogPomo2024/Day-04---Some-IT-Stories
Day 04 - Some IT Stories

It’s pretty late right now, the clock is about to go past 11pm. I’ve been up since six and I have had a long day. I spent the better part of a day helping a friend move house and in the afternoon I went to a Star Wars Quiz for May the 4th (we came second place, thank you very much for asking!) I have not the energy, nor the content to talk about gliders tonight.

🧵 2/2 Uh ok. Can you wait five minutes until I’m home and won’t cause a wreck? No, as it turns out. By the time I reply again from my workstation they are all gone.

I can’t even describe how triggering this. Took a very simple task and turned into some horrible and painful in the name of security theater. So angry right now.

#ActuallyAutistic #AuDHD #ADHD #ITHelpdesk #WaitingByThePhone #triggers #SecurityTheater

🧵1/2 Someone has a really rotten sense of humor today. I make a simple request of IT, and have to do it in a channel that’s truly horrible about doing things properly. Fine.

But then hours and hours go by. So I finally decide to run an errand for my son after lunch. I’m about five minutes from home, driving, when several people pop into my slack asking to help.

#ActuallyAutistic #AuDHD #ADHD #ITHelpdesk #WaitingByThePhone #triggers #SecurityTheater

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Today, we enjoyed hosting
Help Desk Institute (HDI)
members at our DriveSavers lab, where we shared our passion for data recovery and our ongoing partnership. Great to see new and returning faces. This group always has the BEST questions!
#DriveSavers #HDI #Innovation #Partnership #ithelpdesk

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#31DaysOfDanceRoutines

Day 17 = watch this space...

I am trying hard to figure out the technology to capture a clip from one of my personal videos and post it here

I have gone old school and filmed the clip as it plays on my laptop...

And I have (finally!) been able to get my Mac to recognise the file created on my Sony camera...

And I have copied the file onto my desktop...

But the file is too large to attach to a toot!

Any suggestions for the next step would be appreciated

#ITHelpDesk

#Help

Thinking back this morning to my very first day as an IT Helpdesk Tech when I was given a user's desktop to fix and the first thing I did was disable every single service and then reboot it.

When I feel like I know nothing now... I just think back to me trying to logon to the workstation after that reboot.

#informationtechnology #ithelpdesk #IT