LinuxLinks [Unofficial]FreeScout – self-hosted help desk and shared mailbox application
https://fed.brid.gy/r/https://www.linuxlinks.com/freescout-self-hosted-help-desk/
Bob Young“Bob, I can’t copy and paste from this document.”
A client recently had some difficulty copying and pasting from a PDF document, and the problem was because they didn’t understand the different types of PDF documents. I’ve run across this several times, and it occurs to me that there are probably a lot of people who could benefit from a little tutorial.
PDF TEXT
Take a Microsoft Word document and save it as a PDF file. When you do this, the text is still text. In the PDF document you can select the text, copy it, and paste it somewhere else.
PDF “PICTURE” OF TEXT
Take a paper document, place it on a scanner, and scan it to PDF. You can still see the letters and words in the PDF file. You can still read it. But you can’t select, copy, and paste text from this kind of PDF document.
In the first example, the letters are (often) a series of Unicode characters. The application’s Graphical User Interface (GUI) displays the characters on top of a solid colored background. The background is often, but not necessarily, white. The Unicode characters and the background are literally unrelated to each other.
In the second example, the letters are composed of (say) black pixels organized on a background of white pixels. The letters and the background are integrally related to each other. It is a single, flat, two-dimensional surface arranged of pixels of different colors.
SOLUTION
If you need to separate the text from the background in a PDF “picture” of text, the solution is to use Optical Character Recognition (OCR) software. OCR is a feature included in most modern PDF editors. OCR software analyzes the contrast in pixel colors and deduces the presence of known characters, like letters, numbers, and punctuation. The accuracy of the OCR software depends on the degree of contrast, and the amount of visual “noise” in the file. If you extract text with OCR software, proofread the result carefully, because there may be errors in the output.
#CallMeIfYouNeedMe #FIFONetworks
#HelpDesk #TechSupport
Cybersecurity - Networks - Wireless – Telecom – VoIP
mastodon.raddemo.hostHow to Install #Zammad on #AlmaLinux #VPS (10-Minute Quick-Start Guide) This article provides a guide on how to install Zammad on #AlmaLinux VPS.
If you're looking to run a robust open-source #helpdesk on your AlmaLinux VPS, Zammad is a great pick. It's modern, feature-packed, and supports everything from ticketing to chat and reporting. This guide ...
Continued 👉 https://blog.radwebhosting.com/how-to-install-zammad-on-almalinux-vps/?utm_source=mastodon&utm_medium=social&utm_campaign=mastodon.raddemo.host #certbot #customersupportplatform #selfhosting #elasticsearch #selfhosted #letsencrypt #opensource #ticket
Rad Web HostingHow to Install #Zammad on #AlmaLinux #VPS (10-Minute Quick-Start Guide) This article provides a guide on how to install Zammad on #AlmaLinux VPS.
If you're looking to run a robust open-source #helpdesk on your AlmaLinux VPS, Zammad is a great pick. It's modern, feature-packed, and supports everything from ticketing to chat and reporting. This guide ...
Continued 👉 https://blog.radwebhosting.com/how-to-install-zammad-on-almalinux-vps/?utm_source=mastodon&utm_medium=social&utm_campaign=mastodon.social #elasticsearch #selfhosting #opensource #customersupportplatform #certbot #selfhosted #letsencrypt #ticket
Linux Solutions🛠️ **Importância do Helpdesk de TI!** 📞✨ Um helpdesk eficiente resolve problemas rapidamente e melhora a satisfação do cliente. Entenda como ele pode ser um diferencial competitivo. 👉 Leia mais: https://linuxsolutions.com.br/a-importancia-do-helpdesk-ti/?utm_source=dlvr.it&utm_medium=mastodon #Helpdesk #SuporteTI #Produtividade
Oxo-7@noamsw Ce texte n’est pas une critique littéraire de bonne foi.
Il s’agit d’un montage polémique anticipé, visant à poser une défense inattaquable de l’œuvre de Satrapi en discréditant par avance toute analyse post-coloniale ou féministe qui y verrait des stéréotypes.
a été produit pour être diffusé comme pseudo preuve comme exercice de programmation narrative.
Changer de conseiller ou faire formation
Si vous reste des points à #Franceemplois secteur communication : Anarchiste #helpdesk
🔍 **GLPI vs iTop vs Znuny: Qual Escolher para o Seu Helpdesk?** 🖥️✨
Escolher a solução certa para o suporte ao cliente é crucial. Veja como GLPI, iTop e Znuny se comparam e descubra a que melhor atende às suas necessidades.
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Kristaps LiepinsWhat is the best way to migrate away from google?
I've had my gmail aacount for almost 20 years, but now google have decided that I have to pay. The "storeage" is "full" even after I deleted a bunch of stuff. It's clear the they won't get a cent from me but I would apprecieate any advice how to move away with the least amount of trouble. I'm paying for a tuta account for a year and have redirected some stuff already but it has been slow progress.
DeskDayTickets slow down when techs have to chase context. 🤯
DeskDay makes tickets chat-first, so issues are easier to explain, understand, and act on.
Helena, DeskDay’s AI assistant ✨, brings the right context into the conversation so techs can respond faster. 💜
Clearer chats. Smarter context. Faster resolutions.
Hotline Telegram CRMTelegram Support/Sales Glossary: key terms every team should align on.
Shared vocabulary reduces onboarding time, clarifies documentation, and makes handoffs cleaner.
https://www.linkedin.com/pulse/telegram-supportsales-glossary-align-team-language-before-you-hfvef
