Im all in for competition in the retail sector, but when you have #MercadoLibre offering a buying experience and post-sale support that’s miles ahead what the local retail can/will do, no wonder why they struggle.

#Falabella, #Ripley, #Paris, #Cencosud, all of them implemented the same marketplace model, but nothing of what made that model a success in the first place.

It’s almost a decade since ML swoop in and no lesson has been learned.

#CyberMonday #Chile #Retail #Sales #Market