How to Become More Adaptable in Challenging Situations

In unfamiliar, high-stakes situations, we’re hard-wired to default to the mechanisms that we’ve relied on the past. However, new situations often can’t be met with old solutions. This is the adaptability paradox: When we most need to learn, change, and adapt, we are most likely to react with old approaches that aren’t suited to our new situation, leading to poorer decisions and ineffective solutions. To better overcome the obstacles posed by our old habits, the authors propose the strategy of Deliberate Calm to help leaders take stock of their situation and encourage them to discover new solutions with intention, creativity, and objectivity. The authors outline what Deliberate Calm looks like in practice and how leaders can develop this practice through its three elements: learning agility, emotional self-regulation, and dual awareness.