Mastodawn

Toon Aerts is riding Paris-Roubaix for Lotto-Intermarché 🚴‍♂️

Another #CycloCross rider among the names in the road peloton 🙂

https://www.lotto-intermarche.be/en/news/detail/5708/toon-aerts-looks-ahead-to-his-very-first-monument

#CX #ParisRoubaix #Cycling #BikeTooter #Veldrijden

Toon Aerts looks ahead to his very first Monument | Lotto-Intermarché

"It feels as if I’m building up to a cyclo-cross World Championship: I want to train and train, but I also need enough rest. Balancing on that tightrope, that tension is what I feel now." It’s clear that Toon Aerts is looking forward to the Tour of Flanders. On Sunday, he will ride his very first edition.

ramsdanav 2d ago

Customer Journey Analytics & Orchestration: Complete Market Analysis

Customer Journey Analytics & Orchestration market research includes a detailed global market analysis of major vendors. The research comprises vendors’ product features and functionalities, as well as competitive differentiating factors.

#CustomerJourney #JourneyAnalytics #CustomerExperience #CX #MarTech #DigitalTransformation #Personalization #Omnichannel #CustomerInsights #AIinMarketing #CustomerEngagement

Thomas Wieberneit Apr 1

SEO is dead. Long live the black box of GEO. Stop paying for "visibility scores" that fail the red face test. Publish expert content, not LLM fluff.
https://zurl.co/yjDGq
#CX #GenerativeAI #Marketing

Mauricio Cassemiro Apr 1

Uma plataforma de insights sempre ativa para embasar decisões de negócios confiantes. Teste a SurveyMonkey em https://mauriciocassemiro.click/surveymonkey

#SurveyMonkey #PesquisaDeMercado #CustomerInsights #DataDriven #TomadaDeDecisao #BusinessIntelligence #AnaliseDeDados #DadosQueGeramResultados #EstrategiaDeNegocios #GestaoEmpresarial #CulturaDataDriven #InteligenciaDeMercado #ExperienciaDoCliente #CustomerExperience #CX #GestaoBaseadaEmDados #InovacaoDigital #TransformacaoDigital #TecnologiaNosNegocios #IA

ramsdanav Apr 1

Market Forecast: Voice of Customer (VoC)

Voice of Customer (VoC) platforms serve as essential tools for organizations to systematically capture, analyze, and interpret customer feedback across various channels such as surveys, social media, and customer interactions.

#VoiceOfCustomer #VoC #CustomerExperience #CustomerFeedback #CX #CustomerInsights #DataDriven #CustomerEngagement #SentimentAnalysis #CXStrategy #DigitalTransformation #AIinCX #ExperienceManagement

jpmellojr Mar 31

Embedding AI in customer service operations is becoming common, but the technology doesn’t seem to be lightening the workloads of customer service reps. https://jpmellojr.blogspot.com/2026/03/ai-in-customer-service-efficiency-gains.html #Typewise #CX #AI

Thomas Wieberneit Mar 30

AI is killing seat-based pricing. Don't fall for "usage-based" traps. CX buyers must shift to outcome-based contracts linked to resolutions. Full framework: https://zurl.co/iFQ15 #CX #AI #Pricing

Mauricio Cassemiro Mar 29

GoTo Connect Customer Engagement - Atendimento omnichannel profissional? https://youtu.be/8LqPOIFVmp8

#GoTo, #GoToConnect, #CustomerEngagement, #AtendimentoAoCliente, #ExperienciaDoCliente, #CX, #Omnichannel, #Multicanal, #WhatsAppBusiness, #AtendimentoDigital, #AtendimentoEmpresarial, #CentralDeAtendimento, #Vendas, #SuporteAoCliente, #TransformacaoDigital, #TecnologiaParaNegocios, #SolucoesEmpresariais, #VisionShareTecnologia

GoTo Connect Customer Engagement Atendimento omnichannel profissional

YouTube

TechAiToolbox Mar 26

🔥 Tired of drowning in customer feedback? What if you could automate the ENTIRE loop, turning every comment into actionable insights, 24/7? 🚀 Stop guessing what your customers want and START LISTENING intelligently. This changes everything. 👇

#AI #TechNews #BuildInPublic #CustomerFeedback #CX #SaaS

ramsdanav Mar 26

Market Forecast: Customer Loyalty Solutions (CLS)

The customer loyalty solutions market is highly competitive and continues to experience significant growth in response to changing consumer preferences and technological advancements. At the heart of this expansion is a rising demand for personalized customer experiences, propelling businesses to invest significantly in loyalty programs.

#CustomerLoyalty #LoyaltyPrograms #CustomerRetention #CustomerEngagement #CustomerExperience #CX