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Our client shares why InApp feels different: not a small delivery team, but access to an entire organization.
From UX to automation to deep technical expertise, that breadth is built into the partnership, not added cost.
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#InApp #ClientSuccess #TechnologyPartner #CustomerValue #InApp25Years #DigitalTransformation
Samsung Life Insurance CEO Hong Won-hak announced plans to transform the company into a life care integrated financial platform, emphasizing qualitative growth, AI-driven innovation, and a customer-first approach in his New Year's address.
Ngân hàng MBBank khẳng định cốt lõi trong chiến lược kinh doanh của mình là tập trung nâng cao giá trị cho khách hàng và cổ đông. 🎯
Đây được xem là mục tiêu quan trọng và dài hạn, định hướng cho mọi hoạt động của ngân hàng.
#MBBank #KinhDoanh #TàiChính #NgânHàng #CổĐông #KháchHàng #ViệtNam #TinTức
#Business #Finance #Banking #Shareholders #CustomerValue #Vietnam
Khách hàng sẵn sàng trả giá cao cho SaaS vì giá trị lâu dài: tích hợp vào quy trình làm việc, độ tin cậy và định vị thương hiệu. Giá không phải yếu tố quyết định duy nhất! 💡
#SaaS #PricingStrategy #CustomerValue #GiáCả #ChiếnLượcKinhDoanh #GiáTrịKháchHàng
https://www.reddit.com/r/SaaS/comments/1nnf4ku/why_customers_pay_even_when_its_pricey/
Commence CRM’s Customer Segmentation Software automates the grouping of clients based on demographics, value, needs, profitability, service level, retention probability, and more. It supports priority, needs-based, and value-based segmentation, enabling targeted campaigns, optimized resources, better service, and strategic account focus. https://commence.com/software-features/customer-segmentation-software/
#marketingsegmentation #CRM #targetedcampaigns #segmentation #customervalue #smartermarketing
Amazon's Secret Value - Founders Podcast
#Agileplanning is vital for project success, leveraging #epics and #milestones to organize, track, and measure progress. Epics represent large projects divided into manageable tasks, while milestones mark key achievements. This guide explains their creation, connection, and management, ensuring alignment with goals to deliver #customervalue efficiently.
What is an Epic?Creating EpicsUnderstanding & Creating Milestones Creating MilestonesPlanning Agile Projects With Epics and MilestonesFAQ: Common Challenges and SolutionsSummary Checklist for ImplementationConclusionPosts Agile planning is essential for project success. It helps you offer value to customers, adjust to changing needs, and work well with your team and stakeholders. To plan your agile projects clearly and realistically, make sure they align with your goals by using epics and milestones. Epics and milestones are two powerful tools that can help you plan, organize, and track your work in agile projects. They can help you break down your work into manageable chunks. They allow you to measure your progress. They help to make sure that you stay on the right track. In this article, you'll discover what epics and milestones are. You'll learn how they connect. You'll also understand how to use them for planning agile projects. You'll also find a guide or template for creating and managing them, along with tips for managing changes or dependencies. By the end of this article, you will be capable of planning your agile projects with epics and milestones. You will deliver value to your customers faster and better. Illustration depicting a team working collaboratively on agile project planning with a focus on epics. What is an Epic? An epic is a large piece of work that can be divided into smaller user stories or tasks. It usually covers multiple sprints and helps guide the team and product while allowing flexibility. An epic can be based on a customer need, a product feature, or a technical requirement. For example, an epic for an e-commerce website could be “Improve the checkout process.” Another epic could be “Add a loyalty program.” It might also be “Integrate with a payment gateway.” Creating Epics To create an epic: Find the problem or opportunity you want to deal with in your epic. Use approaches like brainstorming, user research, feedback, or data analysis to discover what your customers or users need. Define the scope and goal of your epic. You can use a simple statement to explain what your epic is about. Alternatively, use a template to include who it is for and why it matters. For example, “As a customer, I want a faster checkout process to save time and avoid errors.” Break down your epic into smaller user stories or tasks. You can use tools like Jira or Azure DevOps (ADO) to create and manage your user stories or tasks. You can also use the INVEST Criteria. Understanding & Creating Milestones A milestone is a specific time that shows when a task, goal, or phase is finished. A milestone can be used to measure the progress of an epic. It can align multiple epics with a higher-level initiative or theme. A milestone can also be used to celebrate achievements, communicate status, or mitigate risks. A milestone can be based on a date, a feature, a metric, or a dependency. For example, a milestone for an e-commerce website could be “Launch the loyalty program by June 1st”. Another could be “Increase the conversion rate by 10%”. Alternatively, it might be “Finish the payment gateway integration before the marketing campaign”. Creating Milestones To create a milestone: Recognize the outcome or the result that you want to achieve with your milestone. You can use techniques like SMART goals, OKRs, or KPIs to define and measure your milestone. For example, “By June 1st, launch the loyalty program that will increase customer retention and loyalty by 15%”. Define the scope and the criteria of your milestone. You can use a simple statement to describe what your milestone is. Alternatively, use a template to explain how it relates to your epic or theme. State how you will know when it is done. For example, “The loyalty program milestone is part of the epic Improve the checkout process. It is done when the loyalty program is live on the website and customers can earn and redeem points. Break down your milestone into smaller tasks or subtasks. You can use tools like Jira, or ADO to create and manage your tasks or subtasks. You can also use the MoSCoW method to rank and estimate your tasks or subtasks. Planning Agile Projects With Epics and Milestones Now that you understand epics and milestones, you can create them. Use them to plan your agile projects. Here is a simple guide and template for managing epics and milestones: Create a backlog of epics. A backlog is a list of all the epics that you want to work on in your project. You can use tools like Jira, Trello, or Asana to create and manage your backlog. You can use the user story mapping technique to visualize and organize your epics. Create a roadmap of milestones. A roadmap is a high-level plan that shows the milestones that you want to achieve in your project. You can use tools like Jira, or Azure DevOps (ADO) to create and manage your roadmap. You can also use the roadmap canvas to visualize and communicate your milestones. Rank and estimate your milestones. You can also use approaches like MoSCoW or T-Shirt sizes (small, medium, large, extra-large) for ranking. A simple number ranking may also work. Track and update your epics and milestones. You can use the tools mentioned above to track and update your epics and milestones. You can use burndown charts, burnup charts, or cumulative flow diagrams. These techniques help you check and visualize your progress. All of these examples act as information radiators. FAQ: Common Challenges and Solutions How do I handle changes in the scope of an epic? Use change management practices and make sure all stakeholders are informed about the changes. Adjust the epic and related milestones properly. What if a milestone is missed? Analyze the cause, re-evaluate dependencies, and adjust the project timeline. Communicate with your team and stakeholders to mitigate any negative impact. How do I rank multiple epics? Use prioritization techniques like MoSCoW, weighted shortest job first (WSJF), or value vs. effort mapping. Summary Checklist for Implementation Identify and define your epics. Break down epics into user stories and tasks. Create milestones aligned with epics. Develop a backlog of epics. Establish a milestone roadmap. Rank and estimate milestones. Track and update as needed. Address common challenges proactively. Conclusion Epics and milestones are two powerful tools that can help you plan, organize, and track your work in agile projects. Epics and milestones can help you break down your work into manageable chunks. They allow you to measure your progress. Additionally, they help to make sure that you are on the right track. In this article, you learned what epics and milestones are. You also learned how they relate to each other. Additionally, you discovered how to use them to plan your agile projects. You also got a step-by-step guide. It includes a template for creating and managing epics and milestones. There are also some tips and tricks for handling changes or dependencies. By using epics and milestones, you can plan your agile projects with more clarity, confidence, and control. You can also deliver value to your customers much faster and adding value one small chunk at a time. By using epics and milestones, you can plan your agile projects with more clarity, confidence, and control. You can also deliver value to your customers much faster and adding value one small chunk at a time. Posts
#Agileplanning is vital for project success, leveraging #epics and #milestones to organize, track, and measure progress. Epics represent large projects divided into manageable tasks, while milestones mark key achievements. This guide explains their creation, connection, and management, ensuring alignment with goals to deliver #customervalue efficiently.
What is an Epic?Creating EpicsUnderstanding & Creating Milestones Creating MilestonesPlanning Agile Projects With Epics and MilestonesFAQ: Common Challenges and SolutionsSummary Checklist for ImplementationConclusionPosts Agile planning is essential for project success. It helps you offer value to customers, adjust to changing needs, and work well with your team and stakeholders. To plan your agile projects clearly and realistically, make sure they align with your goals by using epics and milestones. Epics and milestones are two powerful tools that can help you plan, organize, and track your work in agile projects. They can help you break down your work into manageable chunks. They allow you to measure your progress. They help to make sure that you stay on the right track. In this article, you'll discover what epics and milestones are. You'll learn how they connect. You'll also understand how to use them for planning agile projects. You'll also find a guide or template for creating and managing them, along with tips for managing changes or dependencies. By the end of this article, you will be capable of planning your agile projects with epics and milestones. You will deliver value to your customers faster and better. Illustration depicting a team working collaboratively on agile project planning with a focus on epics. What is an Epic? An epic is a large piece of work that can be divided into smaller user stories or tasks. It usually covers multiple sprints and helps guide the team and product while allowing flexibility. An epic can be based on a customer need, a product feature, or a technical requirement. For example, an epic for an e-commerce website could be “Improve the checkout process.” Another epic could be “Add a loyalty program.” It might also be “Integrate with a payment gateway.” Creating Epics To create an epic: Find the problem or opportunity you want to deal with in your epic. Use approaches like brainstorming, user research, feedback, or data analysis to discover what your customers or users need. Define the scope and goal of your epic. You can use a simple statement to explain what your epic is about. Alternatively, use a template to include who it is for and why it matters. For example, “As a customer, I want a faster checkout process to save time and avoid errors.” Break down your epic into smaller user stories or tasks. You can use tools like Jira or Azure DevOps (ADO) to create and manage your user stories or tasks. You can also use the INVEST Criteria. Understanding & Creating Milestones A milestone is a specific time that shows when a task, goal, or phase is finished. A milestone can be used to measure the progress of an epic. It can align multiple epics with a higher-level initiative or theme. A milestone can also be used to celebrate achievements, communicate status, or mitigate risks. A milestone can be based on a date, a feature, a metric, or a dependency. For example, a milestone for an e-commerce website could be “Launch the loyalty program by June 1st”. Another could be “Increase the conversion rate by 10%”. Alternatively, it might be “Finish the payment gateway integration before the marketing campaign”. Creating Milestones To create a milestone: Recognize the outcome or the result that you want to achieve with your milestone. You can use techniques like SMART goals, OKRs, or KPIs to define and measure your milestone. For example, “By June 1st, launch the loyalty program that will increase customer retention and loyalty by 15%”. Define the scope and the criteria of your milestone. You can use a simple statement to describe what your milestone is. Alternatively, use a template to explain how it relates to your epic or theme. State how you will know when it is done. For example, “The loyalty program milestone is part of the epic Improve the checkout process. It is done when the loyalty program is live on the website and customers can earn and redeem points. Break down your milestone into smaller tasks or subtasks. You can use tools like Jira, or ADO to create and manage your tasks or subtasks. You can also use the MoSCoW method to rank and estimate your tasks or subtasks. Planning Agile Projects With Epics and Milestones Now that you understand epics and milestones, you can create them. Use them to plan your agile projects. Here is a simple guide and template for managing epics and milestones: Create a backlog of epics. A backlog is a list of all the epics that you want to work on in your project. You can use tools like Jira, Trello, or Asana to create and manage your backlog. You can use the user story mapping technique to visualize and organize your epics. Create a roadmap of milestones. A roadmap is a high-level plan that shows the milestones that you want to achieve in your project. You can use tools like Jira, or Azure DevOps (ADO) to create and manage your roadmap. You can also use the roadmap canvas to visualize and communicate your milestones. Rank and estimate your milestones. You can also use approaches like MoSCoW or T-Shirt sizes (small, medium, large, extra-large) for ranking. A simple number ranking may also work. Track and update your epics and milestones. You can use the tools mentioned above to track and update your epics and milestones. You can use burndown charts, burnup charts, or cumulative flow diagrams. These techniques help you check and visualize your progress. All of these examples act as information radiators. FAQ: Common Challenges and Solutions How do I handle changes in the scope of an epic? Use change management practices and make sure all stakeholders are informed about the changes. Adjust the epic and related milestones properly. What if a milestone is missed? Analyze the cause, re-evaluate dependencies, and adjust the project timeline. Communicate with your team and stakeholders to mitigate any negative impact. How do I rank multiple epics? Use prioritization techniques like MoSCoW, weighted shortest job first (WSJF), or value vs. effort mapping. Summary Checklist for Implementation Identify and define your epics. Break down epics into user stories and tasks. Create milestones aligned with epics. Develop a backlog of epics. Establish a milestone roadmap. Rank and estimate milestones. Track and update as needed. Address common challenges proactively. Conclusion Epics and milestones are two powerful tools that can help you plan, organize, and track your work in agile projects. Epics and milestones can help you break down your work into manageable chunks. They allow you to measure your progress. Additionally, they help to make sure that you are on the right track. In this article, you learned what epics and milestones are. You also learned how they relate to each other. Additionally, you discovered how to use them to plan your agile projects. You also got a step-by-step guide. It includes a template for creating and managing epics and milestones. There are also some tips and tricks for handling changes or dependencies. By using epics and milestones, you can plan your agile projects with more clarity, confidence, and control. You can also deliver value to your customers much faster and adding value one small chunk at a time. By using epics and milestones, you can plan your agile projects with more clarity, confidence, and control. You can also deliver value to your customers much faster and adding value one small chunk at a time. Posts
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