Observer | How Writer CEO May Habib Transforms Language Tech Into Enterprise A.I. by Tim Keary

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May Habib, a Lebanese‑Canadian refugee who grew up as her family’s English interpreter, co‑founded the language‑technology startup Writer (originally Qordoba) and now serves as its CEO. At the recent HumanX conference she explained why most enterprise generative‑AI pilots flop: companies focus on incremental tweaks rather than restructuring entire workflows. Writer tackles this by offering end‑to‑end AI agents and a proprietary suite of large‑language models (Palmyra) that automate multi‑step tasks, integrate with existing systems, and include robust governance controls such as layered kill‑switches. With over 300 enterprise customers—including Salesforce, Airbnb, and major firms in finance, healthcare, and retail—Writer has deployed more than 15,000 agents and positions itself as a rare pre‑ChatGPT player built for enterprise compliance, data control, and rapid, decisive implementation of AI‑first operations.

Read more: https://observer.com/2026/04/writer-ceo-may-habib-enterprise-ai/

#MayHabib #WaseemAlshikh #Writer #Qordoba #Harvard #AllyFinancial #AstraZeneca #Comcast #Uber #Salesforce #Airbnb #AmazonWebServices #ArtificialIntelligence #business #businessinterviews #Cigna #clorox #enterprise #HarvardUniversity #humanx #interviews #keurigdrpepper #lennar #marriott #mars #Meta #openclaw #palmyra #technology #vanguard

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How Writer CEO May Habib Transforms Language Tech Into Enterprise A.I.

Writer co-founder CEO May Habib details how her company helps enterprises deploy A.I. at scale. As competitors chase hype, Writer focuses on control, compliance and systems that actually deliver value inside large organizations.

Observer

Opinion Voices | Contributor: Focus on the real causes of the shortage in hormone treatments by Jennifer Weiss-Wolf and Suzanne Gilberg

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The article explains that the nationwide shortage of estradiol hormone patches for menopausal women is not due to a surge in demand but stems from structural problems in the U.S. pharmacy benefit manager (PBM) system, where a few vertically integrated insurance‑pharmacy conglomerates (CVS Caremark, Express Scripts, OptumRx) control most drug coverage and logistics, giving little incentive to keep low‑margin generic products like estradiol patches consistently stocked and instead favoring higher‑priced alternatives; the piece also notes that prescription rates for hormone therapy have actually remained low, debunks media narratives blaming women, and offers practical short‑term coping strategies (alternative formulations, online or compounding pharmacies, calling ahead) while urging systemic reforms to break the PBM-driven supply constraints.

Read more: https://www.latimes.com/opinion/story/2026-04-20/estradiol-patch-shortage-drug-supply

#FDA #CVSCaremark #ExpressScripts #OptumRx #CVSHealth #Cigna #UnitedHealthGroup #FTC #

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Ryan Clarkson: Pretending #AI Tools Are Doctors Will Harm Millions on #Medicare: #Health insurers are already using AI to deny care—and are poised to do so at unprecedented scale

#UnitedHealth, #Humana, and #Cigna have been secretly implanting AI into their claims and prior authorization processes.

"In our litigation, we have uncovered claim denial reversal rates exceeding 90% when patients challenge these AI-driven decisions."

#TheContrarian #insurance #fraud #law
https://contrarian.substack.com/p/pretending-ai-tools-are-doctors-will

Pretending AI Tools Are Doctors Will Harm Millions on Medicare

Health insurers are already using AI to deny care—and are poised to do so at unprecedented scale

The Contrarian
#cigna can get fucked.
SupremeCourt overturned #RoevWade on June 24, 2022, ending #federal #right 2 #abortion #Republicans working tirelessly 2 restrict abortion access across all states. Leading the efforts are #Republican Attorneys General Association. #RAGA pledged: "Every donation will help Republican #AG combat Democrats' pro-abortion agenda & stand tall for #life. Your favorite brands R funding anti-abortion legal campaigns #nationwide. #UnitedHealthcare, #Pfizer, #Cigna, #CVS #Walmart #Airbnb #Zillow #DoorDash
UPDATE: #Cigna is such a massive piece of shit company that they’ve seen fit to contact me multiple times by phone to try to have someone with no technical experience read instructions for the Cigna website at me since they couldn’t read the fact that the bug report was about the app, THEN call me again and try to read a “resolution” at me despite me telling them I already got my ID cards another way, but also REFUSING TO TELL ME THE RESOLUTION without validating my PII. FUCK CIGNA. #FuckCigna
How #Cigna Saves Millions by Having Its Doctors Reject Claims Without Reading Them https://www.propublica.org/article/cigna-pxdx-medical-health-insurance-rejection-claims
How Cigna Saves Millions by Having Its Doctors Reject Claims Without Reading Them

Internal documents and former company executives reveal how Cigna doctors reject patients’ claims without opening their files. “We literally click and submit,” one former company doctor said.

ProPublica
Got billed $1700 for a 1 hr ER visit. #Cigna still hasn't paid for my prescription that their website says they cover, leaving me on the hook for $127 when it cost me $10 before.
The ratio of #claims to premiums for the full year was [about] 4% to 7% higher than what #Cigna had expected. #StopLoss #LevelFunded #PremiumIncreases #HealthInsurance (Free registration req'd.) https://buff.ly/3WJENh9
Specialty drugs and cancer surgery claims will push up stop-loss renewal prices, says Cigna CFO

The villains were injectable specialty drugs like Keytruda and inpatient surgical procedures for seriously ill patients.

BenefitsPro