Well, this is a not shameless, but also, not entirely shamefree :-) story about this very nice Australian company:
Buckley & Phillips Aromatics
https://buckleyandphillips.com.au - they make all sorts of nice smelling things.
I sent them this tale of woe:
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Hi,
I have two ultrasonic diffusers. They are 'bamboo, frosted glass finish' ones. I moved house and they became separated from their plugpacks, which seem to have been delivered to the fifth dimension rather than to my home.
My array of plugpacks does not include any with the little right-angled plug required. ugh.
Please could you tell me how to get two new plugpacks? Kind Regards,
Sam
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Well, I did not have high hopes, I expected; a part number and an order form, or "we can send you a new unit" (this is late stage capitalism and I am getting thick-skinned ...).
... anyway, I got
THIS FABULOUS REPLY:
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Hi Sam,
Thanks for your email, I have arranged for two replacement power adaptors to be sent to:
<snipped>
Kind regards,
Jon
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That is _completely_ bloody lovely.
I want people to know that there are #good #people out there doing things with money, customers, service etc. Nice. I am blinking with surprise and astonishment.
#buckleyAndPhillips
#aromatics
#ultrasonicDiffuser
#goodNews