Users of websites like Amazon, Turo, and Redfin might find AI chatbots “useful when they answer context-specific questions, clarify complex information, and offer tailored guidance that helps users make decisions”

https://www.nngroup.com/articles/site-ai-chatbot/ #contentdesign #AIUX

What Is Your Site's AI Chatbot for? Users Can't Tell

Users see little reason to use site AI chatbots. To prove their value, chatbots must solve problems that existing site features don't.

Nielsen Norman Group

If agentic systems hide their reasoning, trust collapses.
What if interaction wasn’t about issuing commands—but about questioning, negotiating, and governing autonomy? This post argues interaction is where trust is earned. #humanagentcentereddesign #AI #UXforAI #mlUX #AIUX #AgenticAI

https://www.designative.info/2026/01/15/designing-human-agent-interaction-principles-for-trustworthy-collaboration/

Designing Human-Agent Interaction: Principles for Trustworthy Collaboration » { design@tive } information design

Agentic systems demand new interaction models: visible reasoning, preserved human control, trust via dialogue—not blind automation.

{ design@tive } information design
Logitech’s entire UX philosophy is: what if a spreadsheet could gaslight you. Settings vanish. Devices unpair mysteriously. Ads pop like jump scares. Somewhere, an AI is learning from this—to design an even worse mouse. #AIUX #LogiFail 🐭💥

Một dự án mới thú vị: aiuxdesign.guide là thư viện mẫu UX cho AI. Dự án vừa ra mắt trang tin tức tổng hợp hàng ngày về các thay đổi giao diện và tương tác trong sản phẩm AI. Miễn phí, không cần đăng ký, có bản tóm tắt hàng ngày & hàng tuần.

#AI #UX #BáoCáo #ThiếtKế #CôngCụ #AIUX #Design #News #Tool

https://www.reddit.com/r/SideProject/comments/1q21ehl/built_a_daily_ai_ux_news_digest_as_part_of_my/

Tại sao một số sản phẩm AI cảm thấy vững chắc... và một số khiến tôi căng thẳng? Vì AI đáng tin không chỉ thông minh mà còn có trách nhiệm, biết dừng lại, cầu viện, và suy giảm thay vì sập đổ. #AI #SaaS #CôngNghệ #ThiếtKếAI #ProductDesign #AIUX #PhátTriểnPhầnMềm

https://www.reddit.com/r/SaaS/comments/1pvg25m/why_do_some_ai_products_feel_solid_and_others/

Many AI products struggle with retention because they focus on automation rather than human motivation. This article shows how a UX design studio can use the Octalysis Framework and behavioural UX design to build intelligent systems that drive engagement and long-term user retention.

Read the insightful blog: https://www.yujdesigns.com/gamifying-ai-with-octalysis-framework-designing-into-intelligent-systems/

#uxdesigncompany #uxdesign #aiux #behaviouraldesign #yuj

Operationalizing AI Ethics in Design: From High-Level Principles to Encapsulated Workflows » { design@tive } information design

How can designers operationalize AI ethics? Turn ethical principles into workflow guardrails that make agentic systems safe, fair, and contestable.

{ design@tive } information design

Customizing AI’s Tone Is Now a Thing

#ArtificialIntelligence #ChatGPT #AIUX #TechNews #OpenAI

Oh my god it's visceral how jarring that is

[🩷💜I love it🩶🖤]

The looming void is the view into the state of an agents mind, the working memory for an agent or collective assigned a task.

I felt it necessary to differentiate from the rest of the system (or my Jenkins in this case) which tends to be a bit more cheery.

If I wake up in the back of a cart I'll be pissed

#ux #aiux #neuroawesome #nordrebellion

Does that not /feel/ more like staring into the mind of an AI?

Maybe it's just me

🌀🧠

It has the right blend of you shouldn't be here and you shouldn't be here /right now/ that I find helpful

#friskyfriday #ai #airesearch #aiux #ohmygoodnessletmetellyouaboutthetimeweshippedap590intercontinental