New #UNC6783 hackers steal corporate #Zendesk support tickets

https://www.bleepingcomputer.com/news/security/google-new-unc6783-hackers-steal-corporate-zendesk-support-tickets/

#cybersecurity #Raccoon

Hello,
ma recherche d'emploi étant plutôt vaine (euphémisme) je commence à réfléchir à diverses options et en particulier au fait de me former sur un outil spécifique.
Typiquement je pense à #salesforce #hubspot #Zendesk...pas en tant qu'utilisatrice mais en mode admin plutôt du coup.

Est-ce que certains font ça et seraient OK pour m'en parler svp ?

Repouets appréciés. Merci.

#jechercheunjob

UNC6783 Hackers Infiltrate BPOs to Steal Corporate Support Tickets

Hackers known as UNC6783 are exploiting business process outsourcing providers to gain access to sensitive corporate support tickets on platforms like Zendesk, putting high-value companies across multiple sectors at risk. This sneaky tactic opens the door for cybercriminals to infiltrate and wreak havoc on…

https://osintsights.com/unc6783-hackers-infiltrate-bpos-to-steal-corporate-support-tickets?utm_source=mastodon&utm_medium=social

#Unc6783 #BusinessProcessOutsourcing #Zendesk #CorporateSupportTickets #ThreatActors

Kylie Robison (@kyliebytes)

Zendesk 광고에서 ‘자체 개선되는 AI가 이미 도래했다’고 언급하며, 스스로 개선하는 AI의 등장과 이를 둘러싼 메시지를 강조했다.

https://x.com/kyliebytes/status/2041905889956020279

#ai #selfimprovingai #zendesk #automation

Hims & Hers warns of data breach after Zendesk support ticket breach

Telehealth giant Hims & Hers Health is warning that it suffered a data breach after support tickets were stolen from zendesk customer service platform.

#Hims #Hers #zendesk #telehealth #databreach #security #cybersecurity #hackers #hacking #hacked

https://www.bleepingcomputer.com/news/security/hims-and-hers-warns-of-data-breach-after-zendesk-support-ticket-breach/

Signal to Noise: The Spreadsheet That Changed What We Shipped

A Zendesk case study in customer feedback prioritization: how a simple weighted scorecard separated signal from noise, surfaced hidden issues, and changed the roadmap.

https://ryanw.eu/field-notes/signal-to-noise/

Crunchyroll und das schwächste Glied in der Kette

https://techupdate.io/sicherheit/crunchyroll-und-das-schwaechste-glied-in-der-kette/51079/

#technews #cybersecurity #techupdate #databreach #crunchyroll #zendesk

Today's #HorribleAdminUX is brought to you by the #Zendesk admin interface.

I'M SURE SOMEONE TOLD YOU TO MAKE YOUR ADMIN INTERFACE MOBILE FRIENDLY, BUT IN THE PROCESS YOU'VE MADE IT THE MOST DESKTOP HOSTILE THING I'VE SEEN ALL DAY.

#ux #administration