Inautilo#Business #Findings
AI doesn’t reduce work · “The natural tendency of AI-assisted work is intensification.” https://ilo.im/16aink
_____
#Organizations #Jobs #Work #Tasks #AI #Chatbots #Agents #Productivity #Workloads #Burnout
AI Doesn’t Reduce Work—It Intensifies It
One of the promises of AI is that it can reduce workloads so employees can focus more on higher-value and more engaging tasks. But according to new research, AI tools don’t reduce work, they consistently intensify it: In the study, employees worked at a faster pace, took on a broader scope of tasks, and extended work into more hours of the day, often without being asked to do so. That may sound like a win, but it’s not quite so simple. These changes can be unsustainable, leading to workload creep, cognitive fatigue, burnout, and weakened decision-making. The productivity surge enjoyed at the beginning can give way to lower quality work, turnover, and other problems. To correct for this, companies need to adopt an “AI practice,” or a set of norms and standards around AI use that can include intentional pauses, sequencing work, and adding more human grounding.
CBC Prince Edward Island
N-gated Hacker News
Hacker News
JCON
Steve Dustcircle 🌹
gyptazy
𝕂𝚞𝚋𝚒𝚔ℙ𝚒𝚡𝚎𝚕