Asking customers to telephone is now a punishment, and increasingly used as a way to discourage us from pursuing our rights because telephoning organisations is so often a terrible experience.

Latest businesses I refuse to phone:
- #BarclaysBank, to claim their poultry £100 compensation
- #Wickes, to get a refund on an item they sent knowing it was broken

Business needs to compete for customers on service, not punish us to accept derisory offers. #ConsumerRights

@ForgottenHero18

I had been considering this. Again, it's surprisingly hard.

#Wickes, for instance, doesn't sell 8mm dowel rods. The only diameters available seem to be multiples of 3mm. (This might actually turn out to be the right choice. The dowels that I removed are 8mm, but the process of removal of the broken-off stubs, which involved a bit of drilling at an awkward angle, might have enlarged the holes.)

B&Q does sell 8mm rods, but in metre lengths, about 4 times as much as I actually need.

The hidden cost of this route is, though, that it would involve also buying a saw, as all of my saws, even my smallest-toothed hand saw, are impractical for accurately cutting something that small.

My best bet if I go down this route is borrowing a smaller hand saw off a relative, which unfortunately incurs the alternative hidden cost of spending several days tidying the relative's stuff to physically access it. (-:

#DIY #dowels

@aroundthehills @louisa_

#Wickes was not quite at the *very* back.

#dowel #railing

@aroundthehills

I'll check in Wickes today, as I happen to be going there, but I know that B&Q does plain wooden circular cross-section rods of varying diameters and that can be cut down to 700mm.

At least it did the last time that I was looking for one, which was a couple of years ago. There was a special display at the back of the shop in the B&Qs in the Big City. There's now a B&Q in the nearby Town (it having taken over the erstwhile Homebase site).

These places do explicit plastic curtain rails as well, of course, but my experience is that pre-made shelving and railing is never *quite* the right size and doesn't cut to fit.

https://diy.com/search?Diameter+%28mm%29=6&Sold+by=B%26Q&category=DIY763544&term=dowel

#DIY #BandQ #Wickes #railing

Unfortunately despite having to use them, ignorant #Wickes chooses to keep their cycle parking in the 70s & about as outdated as the company's mindset on customers who cycle. So I just grabbed what I needed, no looking around & fucked off out ASAP. Lost sales coz of this shit!!
We're sending a slight side-eye to #Manchester for beating us in the rankings, but we always forgive #Wickes (DIY) because they do some cracking Pride floats, and I'm sure the staff at my local store were extra helpful when they saw my lanyard 🙂
No, because the only people that care are a bunch of sad old bigots. As if a plumber is going to go "I need some rubber washers, but as a Gender Critical plumber, I will instead take my business to B&Q, who will definitely not have what I need..." Idiots. #Wickes #LGBT
Pink News: Wickes faces boycott after boss says transphobes aren’t welcome in stores https://www.thepinknews.com/2023/06/17/wickes-fraser-longden-boycott/ #LGBT #LGBTQ #Trans #Lesbian #2SLGBTQ #Business #Wickes #Trans #News #UK
Wickes faces boycott after boss says transphobes aren’t welcome in stores

Wickes is facing backlash after its chief operating officer said customers who hold gender-critical views are “not welcome in our stores”. 

PinkNews | Latest lesbian, gay, bi and trans news | LGBTQ+ news

Bigots will struggle to find a DIY store they are happy with

#LGBTQ #news #satire #transphobia #transphobic #TransRights #Wickes

Following a strong inclusivity announcement from Wickes CEO there was a predictable meltdown among bigots. Problem is there might not be any alternatives for them.

https://daily-twerk.com/general/bigots-will-struggle-to-find-a-diy-store-they-are-happy-with/

Bigots will struggle to find a DIY store they are happy with – The Daily Twerk

Apropos of nothing, #Wickes are very useful for DIY-ers needing sheet materials like plasterboard, plywood or OSB. Unlike the other #DIY stores they'll deliver single 2400 x 1200 sheets for a very reasonable £7 delivery fee. Order the fixings etc at the same time and you won't even need to leave the house.

https://www.retailgazette.co.uk/blog/2023/06/wickes-faces-boycott/

Wickes faces boycott after exec say trans-critical shoppers 'are not welcome in our stores' - Retail Gazette

Wickes is facing a boycott from thousands of customers after its COO said trans-critical shoppers were 'not welcome in our stores'

Retail Gazette