Think outside the bot: Emotive AI will come to redefine the customer experience
If AI can prompt emotional responses in humans, who regulates the machine? (free reg)
https://www.computing.co.uk/feature/4320590/outside-bot-emotive-ai-redefine-customer-experience
Think outside the bot: Emotive AI will come to redefine the customer experience
Joe Preston, VP of Product and Design at financial software giant Intuit, and Nayan Jain, Executive Director of AI at ustwo explain how Emotive AI is already reducing the gap between human and machine, and changing customer experiences as a result.
