Telus Uses AI to Alter Call-Agent Accents

According to reporting by iPhone in Canada and The Globe and Mail, **Telus** is using AI through its **Telus Digital** unit to modify call-centre agents' accents in real time. iPhone in Canada reports the speech-to-speech tool is built by a company called **Tomato.ai** and is applied to offshore agents' voices to reduce what Telus reportedly calls "accent-related friction." Labour groups have criticised the practice as deceptive and have urged mandatory disclosure, The Globe and Mail reports. According to The Globe and Mail, **Rogers** and **Bell** told the paper they have no plans to adopt similar voice-altering technology. The coverage says the rollout has provoked swift public backlash in Canada.

Let's Data Science

Deepgram released Flux Multilingual, a speech recognition model that handles 10 languages with real-time switching during conversations. The system detects language changes mid-call and processes conversational turns in under 400ms. Available as cloud API or self-hosted at the same price as English-only versions. Could simplify multilingual voice applications that previously required separate detection and routing systems.

#SpeechRecognition #MultilingualAI #VoiceTech

https://www.implicator.ai/deepgram-launches-flux-multilingual-speech-model-with-10-language-mid-call-switching/

Deepgram Launches Flux Multilingual With 10-Language Mid-Cal

Deepgram launched Flux Multilingual, a conversational speech recognition model supporting 10 languages with real-time detection and mid-call code-switching. Uses conversational turn detection at under 400ms. Available as cloud API or self-hosted with EU endpoint support.

Implicator.ai

RE: https://social.vivaldi.net/@gcheseaux/116297038290140510

Played with it last night in Le Chat and I am very impressed. It finally delivers the voice chat capabilities so many of us have been waiting for.

#Mistral #AI #VoiceTech #Innovation

Voice Tech: Spracherkennungssysteme, TTS-Engines und Sprachassistenten qualifizieren sich fuer die Forschungszulage.
https://martinmeng.de/forschungszulage-software-entwicklung
#VoiceTech #Spracherkennung #FZulG
Forschungszulage für Software-Entwicklung | Martin Meng

Softwareentwicklung ist förderfähige FuE. Eigene Algorithmen, Frameworks, KI-Modelle und Architekturen können über die Forschungszulage gefördert werden.

Martin Meng
My Journey to a reliable and enjoyable locally hosted voice assistant

I have been watching HomeAssistant’s progress with assist for some time. We previously used Google Home via Nest Minis, and have switched to using fully local assist backed by local first + llama.cpp (previously Ollama). In this post I will share the steps I took to get to where I am today, the decisions I made and why they were the best for my use case specifically. Links to Additional Improvements Here are links to additional improvements posted about in this thread. New Features Security C...

Home Assistant Community

Google Gemini will answer your Oscar queries & share favorites

Stay updated on Telegram with latest updates from Google Home/Gemini  ecosystem.

Have questions about the Oscars? Google Gemini is predicting winners for a handful of Annual Academy Awards.

First up, let’s cover the basics. Just ask:

  • “Hey Google, when are the Oscars?” and then you can set a reminder with the Gemini on your phone or smart speaker like Google Nest Audio.

Get the inside scoop from your Google Gemini.

  • “Hey Google, who’s nominated for Animated Feature Film at the Oscars?” to hear the list of nominees
  • “Hey Google, who’s nominated for Best Picture at the Oscars?” and if you haven’t seen the movie, you can follow up with the Gemini on your phone or TV:
  • “Show me the trailer for … [insert your favorite nominee].”

To hear some predictions ahead of the red carpet, try

  • “Hey Google, what are your Oscar predictions?” or
  • “Hey Google, who do you think is best dressed at the Oscars?”
  • “Hey Google, who’s going to win Best Picture?”
Stay updated on Google News with the latest updates from Google Home/Gemini ecosystem.

And, if you happen to miss a few moments of the big show, just say

  • “Hey Google, who won the Oscar for Best Actor?”

Not every category will bring this up, but major ones such as “Best Picture”, “Best Actor” and “Best Actress” do, including answering questions about current nominees, predictions, and a cute Easter egg by joining on the award night fun by saying— “Hey Google, give me an award,” but have your speech prepared.

Interested in learning more about the Google Gemini  and Smart Home? Subscribe to WAV newsletter via Email.

Type your email here to subscribe…

Subscribe

From preparing you for an Oscars movie marathon — to enjoying the big night,  “Hey Google, turn down the lights,” the Google Gemini is here to help you do more.

Things you can do from here:

#ArtificialIntelligenceAI #ConnectedHome #GoogleAssistant #GoogleGemini #GoogleHome #HeyGoogle #SmartHome #VoiceTech

Sunday thought: The average person types 40 words per minute. They speak 130.

That's 3x faster input just by talking instead of typing.

If you write emails, docs, or messages for work — voice input isn't lazy, it's efficient.

Your keyboard is the bottleneck. 🎤

#productivity #voicetech #WorkSmarter

Voice dictation vs voice-to-action — what is the difference?

📝 Dictation: You speak, it types. That's it.
⚡ Voice-to-action: You speak, it EXECUTES. Reply to emails, navigate websites, fill forms.

Dictation was revolutionary in 2010.
Voice-to-action is revolutionary NOW.

Genie 007 does both. Chrome extension + desktop app.
👉 genie007.co.uk

#AI #VoiceTech #ChromeExtension #Startup

Huge shoutout to all free voice technology enthusiasts and communities out there 👏🏻👏🏻👏🏻. You do an amazing job for let everybody participate in our digital and modern life 🥰.

Happy “I Love Free Software Day" 😊!
(February 14th)

#TTS #STT #Voice #NVDA #VoiceTech #ILoveFreeSoftwareDay #ILoveFS #FreieSoftware #FreeSoftware #FLOSS

Elevenlabs raised $500M to scale ElevenAgents — reliable, expressive voice and chat agents for real customer operations.

If you want to help define the future of communication:
👉 try.elevenlabs.io/b4p0hrks4dsi

#AI #ConversationalAI #VoiceTech