I have been in the queue to book a #TokyoDisneyResort package for a client for over two hours so far and I only just got to the point where it's no longer telling me it's "over an hour”. I still have a 50 minute wait, but this is ridiculous. I know that the insane wait time is because someone on a FB group said the package rates for October will drop today and 99% of the people attempting to book don't speak Japanese and find the website confusing so their reservations are timing out.

As a Japanese speaking #TravelAgent, I wish that the Oriental Land Company would open up travel agent access for a few international travel agents. Not only would it be great to start earning commission on these bookings, but the direct access would mean I could bypass this insane wait for clients. If I thought that OLC would actually consider it, I'd write them a formal letter, but I know #Japanese companies well enough to know that they won't change the system unless it breaks completely. #Japan #Disney

Is there a much of a #TravelAgent community on here? I need to bitch about the changes at #VirginVoyages and I know I can't do it on my business page or with any of my actual friends because they neither know or care.

But holy shit. The announcement of their new AI chatbot Ruby is going about as well as you can expect. It's INSANE to see just how sour the relationship between VV and the First Mates (aka agents) has gotten in two years. I'm convinced that the reason John Diorio suddenly left as VP of North America sales is because they really made his life difficult with the changes over the past two years. I miss John. He really cared about the travel agents. I feel like Virgin would rather people book through their site. Like, obviously they're prefer that because then they don't pay commission, but they're not even trying to make it seem like they care. #Cruises #FediTravel #Travel