Police granted extra powers after antisocial behaviour at two Llanelli retail parks

A dispersal order has been authorised for Parc Trostre and Parc Pemberton, giving officers the ability to remove anyone causing — or likely to cause — harassment, alarm or distress. The order came into force at 12pm today (17 January) and will remain in place until 12am on Monday 19 January.

Crackdown follows rise in trouble around shops and fast‑food outlets

The move follows a rise in reports of groups causing trouble around major stores and fast‑food outlets, including Tesco, Morrisons and McDonald’s. Police say the behaviour has escalated in recent days, prompting the need for tougher measures to protect shoppers and staff.

Under the order, officers can instruct people to leave the area immediately and can seize any property suspected of being used to cause antisocial behaviour. Anyone who refuses to comply risks arrest.

Police: ‘We will not tolerate this behaviour’

A Dyfed‑Powys Police spokesperson said:

“We have seen an increase in antisocial behaviour around the Trostre and Pemberton retail parks over the past week.

“The dispersal order gives officers additional powers to deal swiftly with anyone causing, or likely to cause, harassment, alarm or distress.

“We will not tolerate behaviour that impacts businesses, staff or members of the public.”

Shoppers say behaviour has become ‘shocking’

Regular visitors to the retail parks say the situation has been deteriorating for weeks.

Mandy Tucker said the behaviour around McDonald’s had become “beyond” acceptable, adding that the abuse aimed at security staff was “totally unacceptable”.

Rita Coughlin, who was shopping with her two children, described being struck by toilet paper thrown by a group of boys inside Tesco.

“It was quite a shock and if it wasn’t me they hit it could’ve been worse,” she said. “What these youngsters do nowadays near Tesco and McDonald’s is shocking.”

Nadine Cole Jenkins, who uses a wheelchair, said the atmosphere had become frightening.

“It’s very scary for myself and my children who support me. It’s not nice — very upsetting.”

Others reported disruption inside shops.

Sian Peel said staff in B&M were being left to deal with “shocking” behaviour.

“They hang around by the entrance on their bikes and the language is shocking. They are in and out of the store causing disruption.”

Louise Richards said staff at McDonald’s looked “deflated” after dealing with large groups causing trouble.

“The parents of those kids should be utterly ashamed.”

Jo Jo added that many parents would be “shocked” if they saw how their children were behaving.

Order covers key shopping hotspots

The dispersal zone includes:

  • Parc Trostre Retail Park
  • Tesco, Trostre
  • McDonald’s, Llanelli
  • Parc Pemberton
  • Morrisons, Llanelli
  • Premier Inn, Llandafen Road

Police are urging anyone who witnesses antisocial behaviour to report it via the force website, by emailing 101@dyfed‑powys.police.uk or calling 101. Always dial 999 in an emergency.

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Llanelli retail staff report high levels of abuse as campaign calls for stronger protections

Retail staff in Llanelli say they continue to face unacceptable levels of verbal abuse, threats and physical assault while doing their jobs — prompting renewed calls for public respect and tougher enforcement.

The Freedom from Fear campaign, led by trade union Usdaw, was marked at Tesco Trostre with a visit from Dame Nia Griffith MP, alongside Lee Waters MS, Cllr Dot Jones and other local representatives. The event aimed to raise awareness of the abuse faced by shop workers and encourage the public to “keep your cool” in the run-up to Christmas.

Survey shows 71% of retail staff verbally abused

Interim results from Usdaw’s 2025 survey — based on responses from over 3,000 retail workers — show that:

  • 71% have experienced verbal abuse in the past year
  • 48% were threatened by a customer
  • 9% were assaulted

Usdaw general secretary Joanne Thomas said the figures show a “slight downturn” compared to previous years, but warned that the scale of abuse remains “shocking”.

“Nearly three-quarters of those working in retail are regularly facing abuse from customers,” she said. “Far too many are experiencing threats and violence. Our members are saying loud and clear that enough is enough.”

Local voices call for change

Dame Nia Griffith MP said retail workers “deserve to be treated with respect” and backed Usdaw’s call for stronger legal protections.

“We’re introducing a new standalone offence of assaulting a retail worker,” she said. “That gives shop staff the protection they need and sends a clear message that abuse will not be tolerated.”

She also pointed to Labour’s Crime and Policing Bill, which removes the £200 threshold for prosecuting shoplifting and introduces new powers to ban repeat offenders.

Campaigners urge public to ‘respect shop workers’

Usdaw activists say incidents tend to rise in December as shops get busier and customer frustration grows. The union is encouraging staff to report abuse and reject the idea that it’s “part of the job”.

The Freedom from Fear campaign continues throughout the year, with workplace and community events planned across South Wales.

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Llanelli Tesco customer helps Halfway Primary School secure £5,000 Golden Grant

Golden token lucky dip at Llanelli Extra

Shoppers at Tesco Llanelli Extra were invited to take part in a special in‑store event on Saturday, 6 September, where one customer discovered a golden version of the supermarket’s famous blue voting token.

The winner was able to choose which of three local schools would receive a £5,000 Golden Grant as part of Tesco’s Stronger Starts programme — and selected Halfway Primary School.

Funding boost for pupils

Deputy Headteacher Rhodri Jones said the grant would make a real difference to pupils:

“We’re so thankful to Tesco and all their customers for choosing us for this generous grant. We’re lucky to be part of such a caring and supportive community here at Halfway Primary School, and this funding will make a real difference to our children’s learning.”

Community support recognised

Store Manager Paul Sherman said the event was a chance to highlight Tesco’s role in supporting local schools and charities:

“The customer who found the golden token was so pleased to award Halfway Primary School the £5,000 grant. Thank you to all our customers who took part in the draw and congratulations to Halfway Primary School.”

Part of a UK‑wide programme

The Llanelli store was one of 107 Tesco branches across the UK chosen to take part in the Golden Grants event, with more than £500,000 awarded to schools nationwide.

Since launching in 2016, Tesco’s grants programme has provided over £120 million to more than 67,000 schools and community groups.

Claire De Silva, Head of Communities at Tesco, said:

“We are incredibly proud to award Golden Grants to over one hundred schools, supporting the vital work they do for our children and communities.”

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