Today is when the #Amazon brain drain finally sent #AWS down the spout - The Register

When your best #engineers log off for good, don’t be surprised when the #cloud forgets how #DNS works.
#outage #RootCause

https://www.theregister.com/2025/10/20/aws_outage_amazon_brain_drain_corey_quinn/

Amazon brain drain finally sent AWS down the spout

column: When your best engineers log off for good, don’t be surprised when the cloud forgets how DNS works

The Register

Writing I shared today, something I wrote shortly after joining the company that just let me go.

The term I write about here, 'root cause', was particularly abused in several ways. I won't go into it. But I will say, I did try to meet people where the language sits.

https://www.sounding.com/2024/04/23/root-cause-as-alignable-difference/

#SRE #RootCause #RCA #IncidentResponse #CausalLandscape #SystemsThinking #EventChains #Resilience

Root Cause as Alignable Difference

We can use the place we disagree as a fulcrum for change.

Although DMAIC is often and mainly used for process improvement projects, you can also use the concept in defining root causes. #rootcause #dmaic #quality #problemsolving

A quotation from Oliver Wendell Holmes, Sr.

Treat bad men exactly as if they were insane. They are in-sane, out of health, morally. Reason, which is food to sound minds, is not tolerated, still less assimilated, unless administered with the greatest caution; perhaps, not at all. Avoid collision with them, so far as you honorably can; keep your temper, if you can, — for one angry man is as good as another; restrain them from violence, promptly, completely, and with the least possible injury, just as in the case of maniacs, — and when you have got rid of them, or got them tied hand and foot so that they can do no mischief, sit down and contemplate them charitably, remembering that nine tenths of their perversity comes from outside influences, drunken ancestors, abuse in childhood, bad company, from which you have happily been preserved, and for some of which you, as a member of society, may be fractionally responsible.

Oliver Wendell Holmes, Sr. (1809-1894) American poet, essayist, scholar
Article (1860-08), “The Professor’s Story [Elsie Venner],” ch. 16 [The Professor], Atlantic Monthly, Vol. 6, No. 34

Sourcing, notes: wist.info/holmes-sr-oliver-wen…

#quote #quotes #quotation #qotd #anger #badpeople #crime #criminals #evil #immorality #insanity #irrationality #motivation #naturevsnurture #responsibility #rootcause #society #unreasoning

Slip Away, by Cleo Reed

from the album Root Cause

Cleo Reed

I always appreciate a good write-up of outages and Google had one for their outage on the 12th. They put in new policies around quota handling, but then that had some unexpected side effects. Since they didn't have a feature flag to turn it off quickly, recovery took a little bit longer.

One reason I like this is it makes you think of what features need to go into APIs/services and how everything fits together. Google runs planet-scale infrastructure, but I think there are takeaways for projects of any size in write-ups like these.

https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW

#engineering #sre #google #outages #rootcause #design

Google Cloud Service Health

Conflict in #Gaza & #Kashmir on a parallel track
"partly driven by e strategies tt govern almost all "asymmetric" wars, but there's a deeper sense in which both conflicts r te result of #British #mistakes made in the dying days of the empire.. the reckless haste w which #Britain, bankrupted by WWII, dumped its commitments & pulled its troops out made e ensuing wars in those territories all but inevitable. So remember, e #rootcause of all tis looming tragedy was e 🇬🇧empire"
https://www.bangkokpost.com/opinion/opinion/3023146/conflict-in-gaza-and-kashmir-on-a-parallel-track
Conflict in Gaza and Kashmir on a parallel track

There is a striking parallel between the 20-month war in the Gaza Strip and the week-old not-yet-war between India and Pakistan. Both confrontations were set off by horrendously cruel mass murders by terrorists whose goal was obviously to start a war that drew the attention of the world back to their own goals and grievances.

Bangkok Post
Funny fishbone analysis; finding a root cause for an identified issue. #funny #fishboneanalysis #rootcause #problem #quality #business

A quotation from Nassim Nicholas Taleb

History is opaque. You see what comes out, not the script that produces events, the generator of history. There is a fundamental incompleteness in your grasp of such events, since you do not see what’s inside the box, how the mechanisms work. What I call the generator of historical events is different from the events themselves, much as the minds of the gods cannot be read just by witnessing their deeds. You are very likely to be fooled about their intentions.

Nassim Nicholas Taleb (b. 1960) Lebanese-American essayist, statistician, risk analyst, aphorist
The Black Swan, Part 1, ch. 1 “The Apprenticeship of an Empirical Skeptic” (2007)

Sourcing, notes: wist.info/taleb-nassim-nichola…

#quote #quotes #quotation #qotd #blackswan #causeandeffect #events #history #interpretation #outcomes #retrospect #rootcause #understanding