Mastodawn

NationalFederationOfTheBlind Sep 12, 2025

The US government is suing Uber Technologies for discriminating against passengers with disabilities, according to CNN.

“The US Department of Justice said Uber drivers routinely refuse to serve people with disabilities, including riders who travel with service animals or stowable wheelchairs.”

We protested rideshare discrimination against blind people using guide dogs or white canes, in San Francisco. We continue to stand for our #RightToRide.

Robert Kingett Nov 9, 2024

Had an instance where I was denied an Uber ride because of my white cane. Lyft too! I eventually had to use UZURV to get me home. For those not in the know, UZURV is an on demand ride share specifically designed for Disabled people and my city covers the costs of these rides via the Paratransit partnerships with UZURV. I had booked a ride to go from the library to my home. Each time, on each service, the driver pulled up just enough to see me, see my cane, then pull away. Both apps said my trips were canceled. I logged the incident and complained to both Uber and Lyft. I got ride credits from Lyft, which tells me they are well aware this is happening and have some internal mechanism to deal with things like this, which tells me they aren't doing enough. They are doing enough just to make the problem go away. Radio silence from Uber. Not every state has a Paratransit partnership with UZURV and I don't know about other countries, but I think UZURV is a United States only thing. These tech companies need to be held accountable. This has got to end, and not with just giving a user Lyft credits and told to essentially go away. #Uber #Lyft #RightToRide

NationalFederationOfTheBlind Nov 4, 2024

In follow up to our Rideshare Rally, President Mark Riccobono sent correspondence on October 31, 2024, to Uber regarding the unlawful implementation of self-identification. #RightToRide Read the full message: https://nfb.org/blog/rideshare-advocacy-unlawful-implementation-self-identification

NationalFederationOfTheBlind Oct 29, 2024

“I don’t know what you’ve been told, ride denials are getting old. Listen to the NFB. My guide dog will ride with me,” our Federation family chanted during our Rideshare Rally. Two weeks ago today, we protested rideshare discrimination against blind people using guide dogs and white canes.

Our advocacy against rideshare denials is not over. Continue to share your stories and videos using #RightToRide, continue to report denials, and feel free to educate drivers.

https://youtube.com/shorts/5Z5miuN5U6o?feature=share

Before you continue to YouTube

NationalFederationOfTheBlind Oct 25, 2024

Hey, hey, ho, ho, ride denials have got to go,” our Federation family chanted during the Rideshare Rally on White Cane Awareness Day.

Our advocacy against rideshare denials is not over. Continue to share your stories and videos using #RightToRide, continue to report denials, and feel free to educate drivers.

https://youtube.com/shorts/5OJvGmCS98I?feature=share

Before you continue to YouTube

Jessiaca Evans Oct 23, 2024

National Federation of the blind.

It has been one week since the Rideshare Rally, and you might be wondering, what do we do now? Our advocacy against rideshare denials is not over. Continue to share your stories and videos using #RightToRide, continue to report denials, and feel free to educate drivers.

NationalFederationOfTheBlind Oct 22, 2024

“The more that they (drivers) understand the true impact that this has on blind people, the more that they can be advocates with other drivers and with the company that they should do more,” said President Riccobono.

Jonathan Mosen Oct 21, 2024

This is a detailed story on our #RightToRide. Protesters Say Uber and Lyft Are Still Failing Their Blind Passengers | WIRED https://www.wired.com/story/protestors-say-uber-and-lyft-are-still-failing-their-blind-passengers/

Protesters Say Uber and Lyft Are Still Failing Their Blind Passengers

At a protest in San Francisco, blind Uber and Lyft users claim that the ride-hailing companies aren’t doing enough to prevent drivers from turning them away.

WIRED

NFB of South Carolina Oct 18, 2024

Below are a couple of links to our ride share rally in San Francisco covered by the media!

https://youtu.be/boZiWwRADkw?si=hdRVLYbLh13hN1S2

Here is a great video on YouTube of the rally on Saturday from NBC news San Francisco

https://youtu.be/bBP1VubHXcg?si=OelfIxjpKvRwBYPq

#RightToRide

Blind activists rally to end guide dog discrimination outside of San Francisco Uber headquarters

YouTube

Steve Cook Oct 18, 2024