If you saw someone outside with a thin short-sleeved t-shirt at -12°C this morning, that was me running after a #Purolator truck that just showed up to say "Failed Delivery Attempt".
Me, catching the guy in his truck: "Hi, you tried delivering at ****…"
Them: "Yeah, intercom doesn't work" (there's a big paper sign on it that says so!)
Me: "Why didn't you call the phone number on the package?"
Them: "I don't have a phone"
I hate private sector couriers.
I never have issues with #CanadaPost.
Where's my coffee??
What's going on with #Purolator (at least in Québec)?
These are 2 separate packages, both sent from within Québec , Canada. Neither has a future estimated delivery date, but one has a delivery date estimated due 2 days ago.
Missed connection??
Disruption?
What's going on? It's never usually this bad. Even if it showed any movement, which it doesn't, they never deliver here on a weekend. One contains my coffee order, so you understand the urgency!
Extra Bonus Stupid Points to #purolator who picked up a package in Yellowknife, with a delivery address in Yellowknife, and now have sent it from the obviously misnamed "sort facility" in Yellowknife to a "sort facility" in Edmonton.
I'm looking forward to watching the journey to a facility in Gander before it makes its way back to Yellowknife for ultimate delivery to the destination, which is approximately TWO kilometres from the point of origin.
A person’s passport was lost by Purolator during delivery. And they couldn’t locate it, so offered a $100 compensation as a symbol of goodwill.
Opinion: Passport Canada going forward for me.
https://www.cbc.ca/news/canada/london/purolator-passport-lost-compensation-1.7564755
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Le passeport d'une personne a été perdu par Purolator lors de la livraison. Et ils n'ont pas pu le localiser, alors ils ont offert une compensation de 100$ comme geste de bonne volonté.
Opinion: j’irai chez Passeport Canada à l’avenir.
// Article en anglais //
A London, Ont., woman says Purolator lost her former Indian passport while it was en route to a consulate office in Brampton, and after months of not being able to locate it, the courier service closed her case and offered her a $100 Amazon gift card for the inconvenience.
Who else has been directed by your #purolator driver, to pick up a parcel from a depot, when you know you were home, when they ‘supposedly’ tried to deliver? 🙋🏻♀️🙄
I have it good authority (here - locally) that this is VERY common!!
No wonder their customer service line is always a long wait!
Do better!
#Purolator are a joke. I have 2 parcels with them that are "delayed in transit due to ferry delay." One of them has said that for over a week.
And yeah, I'm in #Newfoundland. That does happen. BUT, we've had a week of unseasonably good weather.
I get it. #CanadaPost was on strike & Purolator's volume skyrocketed. So just admit that! Be honest about the delay.
All customer service involves some amount of smoke & mirrors. But only an idiot of a manager chooses an easily identified lie.
Jeff Fortin T. (風の庭園のNekohayo)
Charles A-M
Ellie Kennard
Alan Langford 🇨🇦🧤🧊摏
Edwin G. 
Benita Skinner
sb arms & legs
Seamus Quigley
C.