oh now wait on, i'm struggling a bit here

you mean to say that, without anyone ever having any precedent at all to draw upon beforehand, the advent of private for-profit "service" providers has resulted in abysmal customer experience? how can that be? 😲 🤯

abc.net.au/news/2026-04-18/nbn…

maybe tis just one bad apple, innit, coz... no i can't even bear to contemplate any possibility that neoliberal economics & societal dependency on capitalist benevolence could under any circumstances be anything other than superb 🙊🙈🙉

shirley?

#nbn #Opticomm #auspol #fuckcapitalism

Digital divide grows for thousands of Australians missing out on NBN

Despite popular belief, not all Australians are guaranteed access to the NBN — and as many consumers have discovered, alternative networks do not always provide quality service.

#Opticomm
#FTTP
#leaptel
#AustralianInternet

Opticomm had to match recent NBN plan upgrades.

So my Opticomm FTTP internet has increased from 100M/40M to 500M/50M

@mjm @PCOWandre

#Opticomm
#FTTP
#leaptel

six months on.. Opticomm fibre in this neck of the woods continues to be fine, no issues. Due to the no issues, I have been fortunate not to need any tech suppport from them.

@mjm @PCOWandre

#Opticomm
#FTTP
#leaptel

further follow up..

an Opticomm tech came and replaced the old Telstra ONT with a new Opticomm box, so I can get plans faster than 50M

so far (early days yet) it has been working well.. and I know I may just be lucky.... I now have all the Leaptel internet plans availablle up to 1000M, though I just bumped up to 100M for now...

#Opticomm
#Telstra
#DataBreach

Australian internet wholesaler Opticomm has a data breach..

https://www.whistleout.com.au/Broadband/News/Opticomm-breach-2024

3,000 Telstra customers exposed in Opticomm breach

No other telcos' customers were impacted.

WhistleOut

@mjm @PCOWandre

follow up here - I now have #Opticomm fibre online at our new place with static #ipv6 on #leaptel.
It has been fine so far, but that could just be good luck 🙂
This is with the original older ONT limited to 50M, I have a technician appointment booked for the free upgrade to get faster speeds, let's see how that goes...

Also appreciate this email arriving at 6:59pm when their call centre closes at 7pm as per the "If you would like to talk to us directly" message at the end of the email #Telstra #Opticomm

Oh joy. #Telstra customers on #Opticomm, our data was breached.

But the irony of the sentence "We ask that you remain vigilant and mindful of any unsolicited emails, texts or calls, even if it appears to be from Telstra or Opticomm" ... in an unsolicited email that appears to be from Telstra, with no corresponding notice in my MyTelstra app.

OPTICOMM FIBRE INTERNET - brain dump

noting this info as we may be moving to an area with Opticomm, not NBN, internet, so I’ve been reading up on it.

Some parts of Australia do not have NBN (National Broadband Network), as they were already cabled up by an internet wholesaler called Opticomm that made deals to cable entire apartment complexes and housing estates.

If a property has Opticomm internet, not NBN, an ISP address check on a property will typically direct you to a page of Opticomm fibre internet plans, not NBN ones - if that ISP supports the Opticomm network. Some, but not all do.

There was also a pre-NBN Telstra fibre internet product called “Velocity” that other entire housing estates were cabled up to (locking them in to Telstra at the time). Later on this “Velocity” network was sold to Opticomm, giving those users a choice of ISPs. These are often referred to as Opticomm / Velocity properties.

These Opticomm / Velocity properties are notable in that unless the older pre-NBN fibre box on the house is upgraded, they “only” have a max speed of 50M available.

But, if you sign up for the 50M plan, you can request this box be upgraded for free, and Opticomm techs will come and upgrade the box. Then an address check will show the faster fibre plans available for that property, even though the un-upgraded neighbors may only show 50M/20M internet plans being available.

feel free to correct any errors in the above!

#NBN
#Opticomm
#AustralianInternet
#FTTP

So, after settling on not having IPv6, I'm *still* having severe issues with my #OptiComm connection.
Of the internet outages I actually have reliable logs for (there were 2-3 before this too), each outage has lasted about 40 hours, with the intervening uptime being between 6-10 hours.
I'm awaiting contact from OptiComm so they can coordinate to send a tech to investigate.
They just need to replace this shitty ONT which I'm *quite* sure is faulty!

The ONT, when working, has LEDs on for power, PON (passive optical network), LAN1 (the Ethernet port connected to my router), and WLAN (Wifi, which I *did* have turned off, but... you know what, don't ask).

The fact that *all* those lights go out, including the link to my router, suggest to me the ONT is having a sad time, which, sure, *may* be caused by something happening on the fiber end, but it should be designed to deal with that sort of thing.

Today, the internet went out and I wasn't even *home*; the only network traffic is my router doing pings once every 30 seconds to check the internet is up, and sending that data over a Wireguard VPN to my parents' place.

I just can't even.