Don't get me wrong: Travelling in couchette is a valid option! I've done that several times. Call me inflexible, but sometimes, I prefer staying at a hotel to a shared compartment. If you aren't able providing the right cars, let passengers know and decide, whether they want to get a downgrade or cancel! Any hotel does that, why don't you,
#ÖBB ?!
If you could organise an extra
#SBB Eurocity coach as an additional "compensation", then it should be possible informing the passengers.
#Norrut (4/4)