@RodPitcher
this is an awful business, Rod
it doesn’t even make sense that they refuse to deal with people in writing.
I do not have autism, but for various reasons i some times find myself unable to speak at all. I am also not legally deaf, but after discussion with my psychologist, i signed up for the national relay service.
while i absolutely agree with you it is shameful the various ways government departments now ignore people, i hope you consider using the national relay service.
there are various options, depending on your needs, including a facility that allows you to deal with the relay service using text messages on your phone. this means you do not need to sign up for special equipment used by people in the deaf community.


