I bought a new vehicle two years ago, after my old one was written off - it was 15 years old, didn't take much damage to write it off.

Today I received a request to do the J.D. Power vehicle survey. They're a quite reputable source of information about buyers' experiences with all different makes and models of vehicles.

And ... their survey sucks. Half my answers had to be lies, because they were about the last time I had my vehicle serviced at the dealership, and I have never had my vehicle serviced by any dealership. But there was no way to bypass those questions. About half of them - and there were many questions about this non-existent service - had "don't know" or "not applicable" choices available, but the other half didn't.

There were a few other questions where it was impossible to correctly convey the answer as well, like what mobile phone provider I use with the phone I linked to my vehicle -- I don't own a cell phone and have never linked one to this vehicle, but there's no way to choose that in the survey.

It gives me pause about the quality of their data overall, given how badly this survey was designed and implemented.

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