@samfirke @workantile
#metronet used to be awesome. I was -elated- when we moved to Ypsi and could get it at our house. But they've declined significantly in the last couple years.
I still don't forgive ATT for their NSA follies, and I still find Comcast even lower in the barrel, so I don't have a workable alternative. I'm unlikely to switch, until a better alternative arises. But I'm not going to boost them like I once did, and if public criticism works, I'll continue doing that too.
@Cornellbox literal LOL over here. Dang and I had been jealous of people who had #Metronet fiber!
Now I want #123Net to come to my neighborhood. We paid a lot to get them to run fiber to @workantile and it was worth it, their uptime has been strong and customer service has been excellent.
Has our #metronet fiber connectivity been restored? No.
Are we going to spend another weekend without an internet connection? Signs (and prior experiences) point to yes
Nothing I like better than spending my Saturday sitting on hold with #metronet to report (yet another) service outage with our (increasingly unreliable) fiber connectivity.
"Some customers in your area are experiencing disruption. We are working on it. You do not need to stay on the line." - is actually a major improvement from them. It's still pretty low tier service, but I'll acknowledge the attempt at improving.
Now, let's see how long this takes.
Should update that I posted this and then took the dogs out for our evening walk.
After I got back, I then realized that the connection had been restored.
No one from #metronet reached out (which they'd promised), but they did manage to get it restored before the end of the weekend.
At this point, it looks like our fiber Internet (which went out Thursday night) is going to be out all weekend. And, since T-Mobile took over, this is the 3rd extended outage we've had.
Overall, I'd been pretty happy with them, but that's taken a serious decline in 2025.
(This is a draft gripe, which I'll probably also put somewhere more public where flagging #Metronet might do something; I don't seriously expect they're watching Masto)
Philip Proefrock, architect
Rhymes with Turkey
Ryan Vis
Hard X-ray Male 🇺🇸🇺🇦🐊🦉🌊💙