Going to Press: Formatting Problems That Slow Lulu Projects Down

By Cliff Potts, CSO, and Editor-in-Chief of WPS News

Baybay City, Leyte, Philippines — June 30, 2026

Formatting is where many self-publishing projects begin to stall, and Lulu is no exception. The platform provides tools, templates, and file guidelines, but those tools assume a level of precision that not every author brings into the process. When files do not meet Lulu’s specifications, the result is not a minor inconvenience. It is delay, rework, and sometimes a complete reset of the project.

Lulu’s print system relies heavily on properly formatted PDF files for interior content and cover layout. That includes exact trim sizes, correct margin settings, bleed requirements where applicable, embedded fonts, and consistent page structure from beginning to end. If any of those elements are off, the platform may flag the file, reject it, or allow it through with issues that only become visible in the printed proof. That last scenario is often the most frustrating because the problem is discovered late, after time and money have already been spent.

One of the recurring issues authors report is the difference between what looks correct on screen and what prints correctly on paper. A document that appears properly aligned in a word processor or PDF viewer may shift slightly when printed, especially if margins are tight or formatting has been forced rather than built cleanly. Headers, footers, page numbers, and images can drift. Text can crowd the gutter. Covers can misalign if spine width calculations are off by even a small amount. These are not dramatic failures, but they are enough to make a finished book look unprofessional.

Lulu does provide templates and calculators to help with these requirements, but using them correctly still requires attention to detail. Authors who skip steps, improvise layouts, or rely on trial and error often find themselves repeating the same upload-and-fix cycle multiple times. Each cycle adds time, and each revision increases the chance of introducing a new error while trying to fix an old one.

There is also a workflow issue tied to formatting. Once a file is uploaded and a project is created, making corrections is not always as simple as swapping in a new document. Depending on where the project sits in the process, authors may need to generate a new file, reupload, recheck specifications, and in some cases reapprove the project before moving forward. That can slow momentum at exactly the point where an author is trying to finalize the book.

The underlying problem is not that Lulu lacks tools. It is that the platform expects the user to meet professional-level formatting standards without necessarily providing a fully guided path to get there. Experienced designers and technically minded authors may not find this difficult. Newer authors, or those coming from a purely writing-focused background, often do.

The practical takeaway is simple. Formatting on Lulu is not something to rush through at the end of a project. It should be treated as a core part of production. Authors should build their files carefully, follow the platform’s specifications closely, and expect to review at least one printed proof before approving a final version. Skipping that step to save time is one of the fastest ways to end up with a book that does not meet expectations.

Lulu can still deliver a solid finished product, but formatting is one of the points where the platform’s friction becomes visible. It is not automated enough to remove the burden from the user, and it is not forgiving enough to hide mistakes. For authors using Lulu, the safest assumption is that formatting will take longer than expected, and that careful preparation is the only reliable way to keep the project moving forward.

If this work helps you understand what’s happening, help me keep it going: https://www.patreon.com/cw/WPSNews

#bookFormatting #indiePublishing #LuluCom #PDFLayout #printOnDemand #selfPublishing #WPSNews
Xtreme Sabotage

It’s August 2022, and Arden Power and Ronald White, best friends from Carston who enjoy helping businesses and the police solve crimes and mysteries to the point where they are relatively well-known, are on vacation in the city of Egington to watch the Xtreme Sports Competition. After their last case, they aren’t in too much of a mood to work on another case, especially while they are on vacation. Those plans go to the wayside when, during the first day of the event, clear cases of sabotage of the games have occurred. Initially rebuffed in their offer to help the CEO of the Xtreme Sports Competition, Bryson Millington, and the CEO of the Eglington Xtreme Sports Competition Organizing Committee, Edward Pencopine, another competition getting affected causes the sponsors of the event to force both CEOs to change their minds, and hire Arden and Ronald to take on the case. Having to interrupt their vacation, Arden and Ronald are placed undercover as maintenance people for the games to try and catch the saboteur and his minions before any more harm is done to the event, including the fans and athletes getting injured due to the vandalism. Can Arden and Ronald catch the culprits, or are the mastermind and his goons going to prove to be too much to handle?

Lulu
Xtreme Sabotage

It’s August 2022, and Arden Power and Ronald White, best friends from Carston who enjoy helping businesses and the police solve crimes and mysteries to the point where they are relatively well-known, are on vacation in the city of Egington to watch the Xtreme Sports Competition. After their last case, they aren’t in too much of a mood to work on another case, especially while they are on vacation. Those plans go to the wayside when, during the first day of the event, clear cases of sabotage of the games have occurred. Initially rebuffed in their offer to help the CEO of the Xtreme Sports Competition, Bryson Millington, and the CEO of the Eglington Xtreme Sports Competition Organizing Committee, Edward Pencopine, another competition getting affected causes the sponsors of the event to force both CEOs to change their minds, and hire Arden and Ronald to take on the case. Having to interrupt their vacation, Arden and Ronald are placed undercover as maintenance people for the games to try and catch the saboteur and his minions before any more harm is done to the event, including the fans and athletes getting injured due to the vandalism. Can Arden and Ronald catch the culprits, or are the mastermind and his goons going to prove to be too much to handle?

Lulu
Xtreme Sabotage

It’s August 2022, and Arden Power and Ronald White, best friends from Carston who enjoy helping businesses and the police solve crimes and mysteries to the point where they are relatively well-known, are on vacation in the city of Egington to watch the Xtreme Sports Competition. After their last case, they aren’t in too much of a mood to work on another case, especially while they are on vacation. Those plans go to the wayside when, during the first day of the event, clear cases of sabotage of the games have occurred. Initially rebuffed in their offer to help the CEO of the Xtreme Sports Competition, Bryson Millington, and the CEO of the Eglington Xtreme Sports Competition Organizing Committee, Edward Pencopine, another competition getting affected causes the sponsors of the event to force both CEOs to change their minds, and hire Arden and Ronald to take on the case. Having to interrupt their vacation, Arden and Ronald are placed undercover as maintenance people for the games to try and catch the saboteur and his minions before any more harm is done to the event, including the fans and athletes getting injured due to the vandalism. Can Arden and Ronald catch the culprits, or are the mastermind and his goons going to prove to be too much to handle?

Lulu
Xtreme Sabotage

It’s August 2022, and Arden Power and Ronald White, best friends from Carston who enjoy helping businesses and the police solve crimes and mysteries to the point where they are relatively well-known, are on vacation in the city of Egington to watch the Xtreme Sports Competition. After their last case, they aren’t in too much of a mood to work on another case, especially while they are on vacation. Those plans go to the wayside when, during the first day of the event, clear cases of sabotage of the games have occurred. Initially rebuffed in their offer to help the CEO of the Xtreme Sports Competition, Bryson Millington, and the CEO of the Eglington Xtreme Sports Competition Organizing Committee, Edward Pencopine, another competition getting affected causes the sponsors of the event to force both CEOs to change their minds, and hire Arden and Ronald to take on the case. Having to interrupt their vacation, Arden and Ronald are placed undercover as maintenance people for the games to try and catch the saboteur and his minions before any more harm is done to the event, including the fans and athletes getting injured due to the vandalism. Can Arden and Ronald catch the culprits, or are the mastermind and his goons going to prove to be too much to handle?

Lulu

Going to Press: Shipping Delays and Damaged Orders on Lulu

By Cliff Potts, CSO, and Editor-in-Chief of WPS News

Baybay City, Leyte, Philippines — May 26, 2026

One of the most common frustrations reported by Lulu users has little to do with writing and everything to do with the point where a book becomes a physical object. That is where timing starts to matter. Authors are no longer thinking about chapters or cover files. They are thinking about proofs, deliveries, launch dates, replacement copies, and whether the book will arrive in one piece. At that stage, even a small delay can become a real problem.

Lulu’s own help materials make clear that shipping and post-order problems are a regular enough part of the process that the company has standard procedures for damaged books, defective books, incorrectly packaged items, and missing or misdirected orders. Lulu says customers must report damaged, defective, or incorrectly packaged items within 30 days of the shipment date to receive a replacement copy. The company also states that, because print-on-demand books are manufactured to order, it does not generally accept returns for physical products. That means the margin for error is narrow once an order is placed.

That matters because shipping trouble is not just an inconvenience in publishing. It can disrupt the entire last stage of a project. If an author is ordering proofs before approving a release, a delayed shipment can push back publication. If books are being sent to readers, reviewers, or event sites, damaged copies or slow delivery can make the author look unreliable even when the underlying problem is with the vendor or carrier. Print-on-demand promises convenience, but convenience does not mean much when the timing slips at the exact moment the book is supposed to leave the screen and enter the real world.

Lulu also places practical responsibility on the customer when something goes wrong. Its order help materials say users should provide the order number when opening a support request and that digital images with the first complaint can speed resolution. That may be sensible from the company’s point of view, but it also means the burden falls quickly on the customer to document defects, preserve evidence, and navigate the support process correctly. For authors already dealing with deadlines, this turns a simple order into an extra layer of administrative work.

The larger issue is predictability. A publishing platform does not have to be perfect to be useful, but it does need to be dependable. Lulu still has customers who report good results, including positive reviews about print quality, straightforward ordering, and acceptable delivery times. That should be acknowledged. The platform is not failing every customer or every shipment. But public reviews are mixed, and the very existence of detailed support pathways for damaged goods, order lookup problems, and replacement claims shows that these are not hypothetical edge cases. They are recurring enough to be built into the system.

Authors considering Lulu should take a hard-headed approach to this part of the process. If a deadline matters, build in extra time. If a proof is important, order it earlier than you think you need to. If books must arrive for an event, a launch, or a library submission, do not assume everything will move cleanly on the first attempt. Print-on-demand is supposed to reduce risk, but the shipping side of the model can simply move the risk downstream, where it becomes a deadline problem instead of an inventory problem.

That is the practical warning here. Lulu can still be useful for print-on-demand work, but authors should not mistake availability for reliability. When a platform’s own support pages have to devote this much attention to damaged items, shipment disputes, and replacement procedures, that is a sign worth taking seriously. If you use Lulu, the smartest move is not blind confidence. It is planning for friction before the friction shows up.

If this work helps you understand what’s happening, help me keep it going: https://www.patreon.com/cw/WPSNews

#damagedBooks #indiePublishing #LuluCom #printOnDemand #selfPublishing #shippingDelays #WPSNews
Xtreme Sabotage

It’s August 2022, and Arden Power and Ronald White, best friends from Carston who enjoy helping businesses and the police solve crimes and mysteries to the point where they are relatively well-known, are on vacation in the city of Egington to watch the Xtreme Sports Competition. After their last case, they aren’t in too much of a mood to work on another case, especially while they are on vacation. Those plans go to the wayside when, during the first day of the event, clear cases of sabotage of the games have occurred. Initially rebuffed in their offer to help the CEO of the Xtreme Sports Competition, Bryson Millington, and the CEO of the Eglington Xtreme Sports Competition Organizing Committee, Edward Pencopine, another competition getting affected causes the sponsors of the event to force both CEOs to change their minds, and hire Arden and Ronald to take on the case. Having to interrupt their vacation, Arden and Ronald are placed undercover as maintenance people for the games to try and catch the saboteur and his minions before any more harm is done to the event, including the fans and athletes getting injured due to the vandalism. Can Arden and Ronald catch the culprits, or are the mastermind and his goons going to prove to be too much to handle?

Lulu
Xtreme Sabotage

It’s August 2022, and Arden Power and Ronald White, best friends from Carston who enjoy helping businesses and the police solve crimes and mysteries to the point where they are relatively well-known, are on vacation in the city of Egington to watch the Xtreme Sports Competition. After their last case, they aren’t in too much of a mood to work on another case, especially while they are on vacation. Those plans go to the wayside when, during the first day of the event, clear cases of sabotage of the games have occurred. Initially rebuffed in their offer to help the CEO of the Xtreme Sports Competition, Bryson Millington, and the CEO of the Eglington Xtreme Sports Competition Organizing Committee, Edward Pencopine, another competition getting affected causes the sponsors of the event to force both CEOs to change their minds, and hire Arden and Ronald to take on the case. Having to interrupt their vacation, Arden and Ronald are placed undercover as maintenance people for the games to try and catch the saboteur and his minions before any more harm is done to the event, including the fans and athletes getting injured due to the vandalism. Can Arden and Ronald catch the culprits, or are the mastermind and his goons going to prove to be too much to handle?

Lulu

Going to Press: What Authors Should Know Before Using Lulu

By Cliff Potts, CSO, and Editor-in-Chief of WPS News

Baybay City, Leyte, Philippines — April 28, 2026

Lulu remains a real option for authors who want print-on-demand books, especially those who want more control over trim sizes, formats, and direct printing than some larger platforms offer. The company still presents itself as a publishing technology platform built around on-demand printing, fulfillment, and global distribution. For many users, that part is true. Lulu can produce usable books, and some customers continue to report positive experiences with print quality and setup.

That said, authors looking at Lulu should not treat it like a frictionless system. The platform has rules, delays, and limitations that can become serious problems once a project moves past the hopeful stage and into actual production. Distribution is not instant. Retail listing delays can stretch for weeks, which is not a minor detail for an author trying to time a launch, fill orders, or coordinate publicity.

One of the first things authors need to understand is that Lulu’s publishing and distribution system is more rigid than it may look at first glance. Once a project is enrolled in global distribution, important metadata tied to the ISBN can become effectively locked, including title, subtitle, contributors, publication date, copyright, and book specifications. If those details need to be changed, the author may have to remove the book from distribution and recreate the project. That is a serious workflow issue, not a small inconvenience, especially for writers still refining their front matter or publication details.

The same pattern appears in Lulu’s distribution rules. Distributors such as Amazon and Ingram make the final decision on whether a project is listed, even when Lulu sends the files and metadata forward. Lulu also maintains a list of common rejection reasons for retail distribution, which means the burden remains heavily on the author to meet technical and policy requirements before the book has much chance of moving cleanly through the system. In plain English, that means Lulu can be useful, but it does not remove the tedious parts of self-publishing. It often shifts those burdens back onto the user.

There is also the plain fact that support and post-order problems remain part of the Lulu experience. Lulu’s own help materials include instructions for damaged books, print defects, wrong-book deliveries, and order lookup procedures, which tells us those problems happen often enough to require standard documentation. Outside reviews remain mixed. Some users report strong results and good quality, while others continue to describe trouble with support, printing consistency, or the handling of problems after the sale. That mixed pattern does not prove Lulu is failing across the board. It does show that the company still has recurring operational friction that authors should factor into any decision to use it.

The fairest way to put it is this: Lulu is not a scam, and it is not useless. It is a mature print-on-demand platform with real capabilities, but also with a long enough record of recurring complaints that authors should do their homework before committing a project to it. If you are organized, patient, and willing to read the rules closely, Lulu may still serve your needs. If you expect the platform to carry you smoothly from manuscript to finished retail product without delays, lock-ins, or support friction, you may be disappointed.

That is the proper starting point for this series. The issue is not whether Lulu can print books. It can. The issue is whether the platform’s recurring trouble spots are serious enough that authors deserve a clearer warning before they trust it with time, money, and a finished manuscript. Based on the company’s own documentation and the pattern of public user feedback, the answer is yes.

If this work helps you understand what’s happening, help me keep it going: https://www.patreon.com/cw/WPSNews

#bookDistribution #indiePublishing #LuluCom #printOnDemand #publishingPlatforms #selfPublishing #WPSNews
Botterhood has come to life! 🤖

The Botterhood - Tacteam Squad from A to Ö book is now finished, and I just received the proof copy! It looks GOOD!

The book introduces The Botterhood Tacteam from A to Ö - bunch of robots, shaped like the alphabets. They each have their own role, personality, and place in the squad.

What started as individual robot drawings slowly grew into a full team… and eventually into a book.

It’s a pretty special feeling to finally hold it in my hands as a real printed book!

This book is for kids and robot-loving grown-ups - anyone who enjoys robots, letters, and a slightly unusual squad of mechanical characters.

The current edition of Botterhood - Tacteam Squad from A to Ö is a paperback.

A hardcover version may appear later… most likely as a sinfully expensive edition for those who enjoy their robots with a bit of extra weight on the bookshelf.

Available at Lulu.com - https://www.muirin.art/botterhood

#newbook #lulucom #robots #illustratedbook #wow #indiebook