BBC News | Japan Airlines trials humanoid robots as ground handlers
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Japan Airlines (JAL) will begin a two‑year trial in May using Chinese‑made humanoid robots for ground‑handling work at Tokyo’s Haneda airport, starting with loading and unloading cargo containers and potentially expanding to cabin cleaning and operating ground‑support equipment. The initiative, developed with partner GMO AI & Robotics, aims to ease the workload of JAL’s roughly 4,000 ground‑handling staff amid a labour shortage driven by booming inbound tourism and a shrinking working‑age population. While robots already perform security patrols and retail duties at other Japanese airports, JAL officials say the machines can help with physically demanding tasks, though they acknowledge that certain responsibilities, such as safety management, must remain with humans.
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