@aesthr
YES to all this!
"I’m not talking about coding apps or building complex databases. I’m talking about the basics: keyboard shortcuts that save hours per week. Understanding the difference between “reply” and “reply all.” Knowing how to search your own inbox or switch between work and personal accounts. Reading the words on your screen or an error message before throwing your hands up and declaring “something’s broken.” Learning how to unmute yourself or share your screen after years of being forced to do all our meetings on Zoom."
I think, like people have to do a fire emergency training when they start a new job, they should do a "basics IT skills training".. People waste so much time because they are not even aware of a few shortcuts..
#ItSkills