Houston Public Works expects to raise water bills to fund a $4.2 billion overhaul of the East Water Purification Plant, which the department says supplies water to about 1.9 million of the 2.1 million Houstonians served by the city’s water system. 

https://www.houstonpublicmedia.org/articles/news/city-of-houston/2025/04/22/519419/houston-water-bills-likely-to-go-up-as-multibillion-dollar-overhaul-of-purification-plant-gets-underway/

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Houston water bills likely to go up as multibillion-dollar overhaul of purification plant gets underway

Houston Public Works says the decades-old facilities at the East Water Purification Plant, which supplies water to nearly 2 million Houstonians, are on the verge of failure.

Houston Public Media
Houston water bill rates to increase by average of 6% starting in April

The increase is part of a series of rate hikes approved in 2021 as part of the City of Houston’s consent decree with the U.S. Environmental Protection Agency (EPA) and the State of Texas following multiple sewage spills that violated the federal Clean Water Act.

Houston Public Media
As City of Houston continues to address water bill issues, some customers could pay more as new equipment is installed

Around 34,000 remote reading devices have been installed at residential homes since April and another 125,000 could be installed before the end of the year.

Houston Public Media

Recent changes to the City of Houston’s billing system for residential water customers, made in response to a rash of artificially inflated bills during the last year or so, will be reflected in the statements sent out during the month of May.

https://www.houstonpublicmedia.org/articles/news/city-of-houston/2024/05/01/485230/houstons-new-set-usage-system-to-address-inflated-water-bills-to-be-reflected-in-may-statements/

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Houston’s new set usage system to address inflated water bills to be reflected in May statements

New Mayor John Whitmire’s “Water Bill Improvement Plan,” in which single-family residential customers will temporarily be charged a fixed monthly amount, took effect April 1. The initiative eliminated Houston Public Works’ previous practice of charging estimated amounts to customers with faulty electronic meter-reading devices, which in many cases led to residents being charged for much more water than they actually used.

Houston Public Media

In a step closer to remedying a flawed water billing system, Houston city council members this week repealed what some called an outdated ordinance that impeded city employees from adjusting inflated water bills.

https://www.houstonpublicmedia.org/articles/news/city-of-houston/2024/03/21/481231/houston-council-oks-city-ordinance-repeal-to-further-remedy-inflated-water-bills/

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Houston council OKs city ordinance repeal to further remedy inflated water bills

Houston residents have been complaining about exorbitant and incorrect water bills, sometimes hiking into the thousands, for more than a year.

Houston Public Media
Houston City Council delays vote on proposed water bill relief ordinances

The nine proposals would’ve kicked in immediately, bringing relief to some residents whose water bills have gone as high as $1,000 or more. 

Houston Public Media

Houston City Council members proposing ordinance to address skyrocketing water bills

The agenda item proposed by Carolyn Evans-Shabazz, Mary Nan Huffman and Amy Peck is currently under review by the city’s legal department before it can be placed on a future council agenda. If approved, it would decrease the timeframe the public works department has to correct erroneous water bills, unless it’s in the customer’s favor.

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Houston City Council members proposing ordinance to address skyrocketing water bills

The agenda item proposed by Carolyn Evans-Shabazz, Mary Nan Huffman and Amy Peck is currently under review by the city's legal department before it can be placed on a future council agenda. If approved, it would decrease the timeframe the public works department has to correct erroneous water bills, unless it's in the customer's favor.

Houston Public Media