Ik hou van accurate gegevens, maar dit is er toch een beetje over...

#heyTelecom

Oh waw - 1u geleden kreeg ik dit
"Ga niet weg, mijn collega zal dit zo dadelijk overnemen. ๐Ÿ˜‰"

Mijn haat voor chatbots groeit met de minuut. Also, pay peanuts - get monkeys zekers?

#heyTelecom

@jan I jumped on a promo by them. But that was not the main reason I changed providers.
#MobileVikings, as it became a part of #Proximus caused connection issues on my commuting route (train). The place where I would use a #mobileconnection most often. Mobile Vikings used the #Orange network which always worked for me. #HeyTelecom does still use that network.
After more than 3 months of use I am happy to have made the switch

Got another followup call from #HeyTelecom to check if everything is OK now.

For a budget brand I'm honestly impressed.

Things went wrong. Shit happens. But I cannot fault their customer service.

Yesterday finally received the actual #HeyTelecom Sim card, which is rendered useless (and the activation didn't work anyway).

But I also got a phone call in which they told me the issues got resolved and the transfer would go through within 24h.

And, lo and behold, today I got an sms confirming just that!

Let's see if that transfer actually DOES go through now.