Certificado Profissional de Suporte de TI do Google: Vale a Pena Começar na Área?
https://guiadeti.com.br/certificado-profissional-suporte-ti-google/
#carreiratecnologia #certificadoti #googlecurso #helpdesk #iniciantesTI #suporteti #tecnologia
https://guiadeti.com.br/certificado-profissional-suporte-ti-google/?fsp_sid=726
How to Install #Zammad on #AlmaLinux #VPS (10-Minute Quick-Start Guide) This article provides a guide on how to install Zammad on #AlmaLinux VPS.
If you're looking to run a robust open-source #helpdesk on your AlmaLinux VPS, Zammad is a great pick. It's modern, feature-packed, and supports everything from ticketing to chat and reporting. This guide ...
Continued 👉 https://blog.radwebhosting.com/how-to-install-zammad-on-almalinux-vps/?utm_source=mastodon&utm_medium=social&utm_campaign=mastodon.social #certbot #ticket #elasticsearch #customersupportplatform #selfhosted #selfhosting #opensource #letsencrypt
The fastest way to lose a client isn't a bad fix. It's a ticket that never made it in.
If your end users can only reach you through one channel, you're one missed email away from a problem.
Here's how to open up Teams, mobile, web, email, and more for your end-users, and still keep your techs sane. 😄
Read our latest blog https://deskday.com/how-to-set-up-multichannel-ticket-creation-for-your-msp/
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#DeskDay #deskdaypsa #helpdesk #HelpdeskSolutions #HelpdeskSoftware #servicedesktool #serviceDesk #PSA #psatool #ticketingplatform
Ach, wie habe ich herrlich zwischendurch gelacht 🤣
Ein Vortrag von Jörg Kastning auf dem #clt2026 zum Thema IT-Support.
🌀 https://media.ccc.de/v/clt26-116-der-kunde-lugt-immer-und-im-support-kann-niemand-lesen
Last Thursday I was doing a remote tech support call for an elderly gentleman and his wife in Macon, Georgia (I’m in Seattle). He said, “The printer is in another room, and I want to check the status to see if my document is done printing. It takes a lot of steps. Is there an easy way to see when the printer is done?”
SOLUTION
I put a shortcut to the printer queue on his Windows desktop, which was actually on a laptop. They both liked it, so I put another shortcut on the desktop of her laptop.
HOW TO DO IT
If you’d like a shortcut to open your printer queue, here are the steps. If you have more than one printer, you can make one for each of them.
Step 1: In Printer Properties, copy the name of your printer.
Step 2: On the desktop, Right-Click - New - Shortcut.
Step 3: Where it says, "Type the location of the item," write:
C:\Windows\System32\rundll32.exe printui.dll,PrintUIEntry /o /n "YourPrinterName"
Between the quote marks, replace YourPrinterName with the name of your printer, found in Step 1.
Example:
C:\Windows\System32\rundll32.exe printui.dll,PrintUIEntry /o /n "WF-2930 Series(Network)"
Step 4: Give the shortcut a name and save it.
Step 5: While something is printing, double-click the icon to see the current document queue and status.
#CallMeIfYouNeedMe #FIFONetworks
#TechSupport #RemoteSupport #HelpDesk
Cybersecurity - Networks - Wireless – Telecom – VoIP
🔍 **GLPI vs iTop vs Znuny: Qual Escolher para o Seu Helpdesk?** 🖥️✨
Escolher a solução certa para o suporte ao cliente é crucial. Veja como GLPI, iTop e Znuny se comparam e descubra a que melhor atende às suas necessidades.
👉 Leia mais: https://linuxsolutions.com.br/glpi-vs-itop-vs-znuny-qual-escolher/?utm_source=dlvr.it&utm_medium=mastodon
10 костылей Яндекс Трекер, которые я использую каждый день (и не стыжусь)
Яндекс Трекер — мощный инструмент. Это я говорю себе каждый раз, когда настраиваю экран перехода вместо простого чек-бокса "обязательное поле". Эта статья — о любви, боли и изощрённости. В честь 1 апреля решила поделиться с вами любимыми костылями 🩼🩼
https://habr.com/ru/articles/1013888/
#yandex_tracker #яндекс_трекер #автоматизация #управление_задачами #helpdesk #agile #leadtime #триггеры #n8n #telegram_bot
Ok, I'll try it here and see if someone can help me.
I'm preparing a #Windows11 machine, installed all the software but when is #sysprep time, it fails:
Audit mode cannot be turned on if reserved storage is in use. An update or servicing operation may be using reserved storage.; hr = 0x800F0975
#DISM/Get-ReservedStorageState -> Disabled (done through regedit)
Updates? done, and paused
Tried everything I've found (replacing #spopk, redoing the machine)
Any ideas? #fedihelp #sysadmins #helpdesk
📅 Am 02.04. (10–11 Uhr) findet die nächste FDM-Sprechstunde der Humanities@NFDI-Gruppe (@NFDI4Memory, @nfdi4culture, @nfdi4objects und @Textplus) statt. Alle interessierten sind herzlich willkommen und können ihre Fragen rund ums Forschungsdatenmanagement an unsere Expert:innen stellen. Eine vorherige Anmeldung ist nicht notwendig!
🔗https://
nfdi4culture.de/id/E6739
⏰ Alle weiteren Termine findet ihr hier: https://
events.gwdg.de/category/320/
Guia de TI
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Marko
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