"...if your platform team is constantly engaged in setup activities, it's a signal that you should find ways to make the platform more automated or more intuitive." #GregorHohpe #PlatformStrategy

Platform customer engagement models: Self-service, setup, consulting, community, co-creation. #GregorHohpe #PlatformStrategy

"Platforms scale by enabling users to perform tasks as self-service through portals (aka consoles), Application Programming Interfaces (APIs), automation languages, or command-line interfaces (CLI)." #GregorHohpe #PlatformStrategy

"The three modes of integrating with existing systems: fix it, wrap it, or work around it." #GregorHohpe #PlatformStrategy

"The worst assumption a platform can make is that the problem is well-defined, developers select the perfect services to solve that specific problem, and they live happify ever after." #GregorHohpe #PlatformStrategy

"Tasty fruit salad over large fruit basket." #GregorHohpe #PlatformStrategy

"These teams are often led by the misconception that building the platform in one shot is more efficient than growing it through discovery. Although such an approach may look promising on paper (or slide shown to project sponsors), it violates a key principle of platforms: you cannot anticipate every user need." #GregorHohpe #PlatformStrategy

"Focusing on breadth alone can dilute a platform team and compromise other characteristics like quality or cohesion." #GregorHohpe #PlatformStrategy

"Building a platform without actively growing its user base can lead to a platform that's perfect for the platform team but not its users." #GregorHohpe #PlatformStrategy