Flo Keppeler#WilmasReview of the week
Wilma 🐶 as a #streetlevel #bureaucrat loves to #innovate. Read more about the role of #frontlineworkers in exploring, experiencing, and experimenting with new #policy instruments and how this relates to #walkability of cities in this #Public Management Review article by Anat #Gofen, Oliver D. #Meza Canales, and Carlos #Moreno Jaimes.
Frontline organizations as experimental settings for policy change: why public management matters even more
Termed here as Street-Level Policy Innovation, this study shifts attention to public managers’ role in policy change processes during which local street-level implementation adaptations are later f...