GBG’s ID verification service arbitrarily limits middle names length, then fails

Email to customer.support@gbg.com, an ID-verification service in Australia.

Subject: Please increase the length of the middle names field for driver’s licences ID verification

Hi,

I have just spent three anxious days trying to get my ID verified for a loan. The check kept bouncing at the lender’s on my driver’s license.

I finally offered to use a passport, which fortunately worked. However, when I got to do the verification check myself, I thought I’d try to see what was happening with the Driver’s License, so I tried it out first.

tl;dr: the “MIDDLE NAMES” field is required to be no more than 20 characters. I have three middle names, totalling 23 characters. This is why it didn’t work, as the names were fine on my ID documents but, I guess, could never match the truncated data.

I also note that the lender, presumably using a UI from GBG, was not informed of that limitation, and was therefore in the dark as to why the check was failing.

Please refer to https://www.kalzumeus.com/2010/06/17/falsehoods-programmers-believe-about-names/, and fix your system.

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by Peter Davison, January 24, 2026

"Great bustard nests have been found for the first time on #CranborneChase.

"This week, Cranborne Chase Landscape Trust confirmed that bustard chicks had been found in the designated National Landscape last May.

"The #bustard - the world's heaviest flying bird - was hunted to extinction in the 19th century, but the species was secretly reintroduced to #Wiltshire in 1998 using chicks from Russia.

"The two new nests were found in a field of sainfoin north of the Wylyle Valley, after a farmer informed the Great Bustard Group (#GBG) that he was about to start mowing a crop.

"Since 2004, the GBG has released hundreds of chicks on #SalisburyPlain in Wiltshire.

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"The eggs were rescued under licence, incubated and hand-reared. The birds have since been released back onto nearby Salisbury Plain.

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" 'What it shows is the slow, but steady, expansion of the breeding range of the great bustard - and that the bustards had a good year last year,' said David Waters from the GBG.

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Source:
https://www.bbc.com/news/articles/cx2ygrn24w4o

Archived version:
https://archive.ph/tRhXw

#SolarPunkSunday #Nature #Wildlife #EndangeredSpecies

Heute !!!! Gibt betterplace eine maximale zusätzliche Unterstützung von 25€ pro Spende.

Betterplace verstärkt jede Einzelspende für teilnehmende Projekte mit 25 %, bis das Budget von 10.000 € aufgebraucht ist. Ausgeschlossen sind Dauerspenden, Spenden über externe Spendenformulare, auf Partnerplattformen und Spenden auf Spendenaktionen.

https://www.betterplace.org/de/projects/169555-ausbildungsfonds

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Weihnachtszeit - Zeit, in der die höchsten Spenden fließen - ca. 20% des ganzjährigen Spendenaufkommens. Bedeutet: #Scamming hat Hochsaison.

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-> #GBG e.V. berät und veröffentlicht Beispiele: https://gambia-verein.org/gambia/vorsicht/

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https://5wredactor.com/primer-caso-gbg-en-jalisco-protocolos-activados/?utm_source=mastodon&utm_medium=jetpack_social