#FixTheForms, dear @[email protected] — cause 200+ countries should not be displayed as a radio button list. @[email protected] and colleagues developed a useful alternative almost a decade ago: designnotes.blog.gov.uk/2017/04/20/w...

#FixTheForms, as @[email protected] puts it. In the absence of universal standards within German government for what constitutes good #formDesign, we published 3 new pieces of guidance to address this void. You find them in the handbook section of the German #ServiceStandard website. 1/X

Why does Swiss Rail SBB need to ask for my birthday? Why is it not sufficient to ask me if I am in a specific age range? Why not take a data-minimisation approach? #FixTheForms

Extra #FixTheForms entry: “Was another person or animal involved in the accident?” much after “Was another vehicle involved?”—asked by the employers’ mutual insurance association, followed by “What is the name and the address of the person or the animal owner?” Some decency, #Berufsgenossenschaft