Want to Make Your Users Feel All the Feels? Design with Empathy.
In today's digital world, it's more important than ever to create technology that connects with us on an emotional level. That's where empathetic design comes in.
This blog post explores the power of empathy in UX and how it can lead to happier, more engaged users. We'll also discuss some of the challenges and rewards of designing with empathy in mind.
https://ruttl.com/blog/creating-empathetic-user-experiences/
I arrived two days ago in the US, and had booked an Airbnb for two months. My host never replied to me once I arrived and I found myself homeless.
Now, Airbnb is showing an ad on their website "Share your place at …, you could earn 250€ a week!".
If only I had a place to share and not a basic and very expensive hotel room… They must have never head about #EmpathicDesign :/
Btw, Airbnb support is not good at all in such situations. It boils down to "here is a 200$ coupon, find something else".