This week isn't going to be the week when I start praising #UPS. I had two separate delivery that they mixed up in a major way. One of them was that I requested delivery for something abroad to a #deinfach parcel box contracted by UPS, while travelling, and they never sent any pick up code, so I'm left to argue with the parcel box pin pad that it has my present. I have had plenty of time to pick it up, should the email have been sent otherwise.

The other is that an ebay delivery was abruptly refused by them, claiming "the company or receiver name is incorrect", at an address that didn't change for a few years now.

Our address has its major quirks, but this never stopped any courier from delivering, UPS is the only one that keeps redirecting any parcel inconvenient places, but they usually find the mail slot for the notice. No email though recently, at all.

I start to realise that some of the issues is that they appear to be unable/unwilling to send to protonmail's mail forwarding domain. I'm guessing it's because of a misguided check for the domain reputation. Which is silly -- I'm ok for them to not wanting to receive mail from that "untrusted" domain, but it's not their choice to not notify "customers" with that email domain.

I'll be pretty upset if not even the latter parcel will find its way to me because they want to prevent random domains from receiving their emails.

I won't even attempt explaining that to any AI support bot though.