Ever wondered what your customers really feel?

Sentiment analysis goes beyond words to decode emotions - so you can respond with empathy, accuracy, and impact.

🔗 https://www.cloudsens.ai/contact-center-ai

#CloudSens #Sensiple #SentimentAnalysis #CX #CustomerInsights #DigitalTransformation #AI

📊 Your customer journeys are telling you something.
Are you listening or just watching clicks and opens?

Microsoft Fabric just changed the game for Customer Insights – Journeys users.
Now, every journey interaction, every click, every goal hit lives in OneLake, ready for real-time analysis.

👉 Curious, how are you analyzing journey drop-offs today?

#MicrosoftFabric #CustomerInsights #PowerPlatform #Dynamics365 #MarketingAnalytics #DataLake #PowerBI #MarketingOps

http://mytrial365.com/2025/08/14/customer-insights-fabric-the-marketing-analytics-match-you-didnt-know-you-needed/

📊 Ever wonder why some email campaigns just click and others flop?

In Dynamics 365 Customer Insights – Journeys, the analytics aren’t just pretty charts they're a behind-the-scenes breakdown of what really worked.

From heatmaps to drop-off points, device breakdowns to journey goals this is your marketing brain on data.

💬 What’s one metric you always check before hitting “send”? Drop it below 👇

#Dynamics365 #CustomerInsights #MarketingAnalytics #PowerPlatform…

http://mytrial365.com/2025/08/07/marketing-analytics-in-customer-insights-journeys-more-than-just-opens-and-clicks/

📦 Why can you instantly open a Contact record in Dataverse, but can’t find your email clicks or logs?

Because not all data is created or stored the same. And behind it all is a quiet hero: the Common Data Model (CDM).

I just unpacked how CDM powers your Dynamics 365 and Power Platform experience, and why it keeps your CRM data crisp while keeping the heavy stuff out of sight.

#PowerPlatform #Dataverse #Dynamics365 #CDM #CustomerInsights #TechArchitecture…

http://mytrial365.com/2025/07/31/understanding-the-common-data-model-why-your-crm-knows-whos-who-but-not-who-clicked-what/

CDPs unite all customer data for hyper-personalization, improved CX, and robust privacy compliance. 🚀 Essential for data-driven engagement & lasting customer relationships. What's your CDP journey?

https://ashishvarghesethomas.wordpress.com/2025/07/29/cdps-customer-insights-expert-views/

#CDP #CustomerInsights #DigitalMarketing #Personalization #DataStrategy

Im Büro entstehen Ideen. Aber draußen entstehen Lösungen. „Get Out of the House“ bringt echte Erkenntnisse für echte Probleme. Schon ausprobiert?
👉 Zur Methode: https://www.projektmagazin.de/methoden/get-out-house

#CustomerInsights #Innovation #DesignThinking

📸: Michael Traitov, adobestock‌

New post about the new feature "Cancel event registration" is out! Learn how you can give the attendees the option to cancel their own registration. Making your event management a lot easier! #CustomerInsights #Journeys #EventMarketing

http://malinmartnes.no/2025/06/24/automatically-cancel-event-registrations/?utm_source=mastodon&utm_medium=jetpack_social