Show threadYour Autistic Life 1d ago

Okay, I admit it. My problem with Xfinity yesterday was *most likely* entirely on my side.

(Let me explain the "most likely" bit. I did tests before calling them. I found that port forwarding to two *different* internal servers did not work. So I put the blame on them. I found what the problem was with one server, but I never found what was the problem with the other. When everything was said and done, the other server worked again, even though AFAICT nothing happened to this server.)

The culprit was that my Nextcould instance had gone bonkers for whatever reason. It had not properly restarted its Docker containers and thus was not answering.

What did I learn, other than the above?

I learned that dealing with Xfinity's AI or with Xfinity's CSRs amount to pretty much the same. They are going to ask you to perform impossible tasks.

Does this mean that the AI is as intelligent as the CSRs... or that the CSRs are as dumb as the AI? 🤷

#Xfinity #Comcast #CSRs #AI #LLM

DataScienceJobs2d ago

🏢 Comcast is hiring a Comcast LLM Paid Media Co-op
Location: 🇺🇸 Philadelphia, Pennsylvania, United States
đź’° Salary: $23

#DataScience #DataScientist #tech #JobSearch #GetFediHired #HashyJobs #US #Comcast

https://datasciencejobs.com/jobs/comcast-llm-paid-media-co-op-comcast-united-states-16/

Comcast LLM Paid Media Co-op at Comcast, Philadelphia, Pennsylvania, United States

Unlock your next ai role at DataScienceJobs.com. Join Comcast as a Comcast LLM Paid Media Co-op in Philadelphia, Pennsylvania, United States. Don't miss out, apply for success today!

Your Autistic Life 2d ago

I had the opportunity to talk with Xfinity (Comcast) support this morning.

I was treated to an upsell. Sure, it costs nothing for the first year, but then what does it cost? It is an upsell pure and simple. She said "you can cancel any time." I replied "You can cancel it now."  

I was also treated to technical nonsense. The problem (which I still cannot say has been fixed) has to do with bridging and port forwarding. She asked for the name of my Wi-Fi network, which has nothing to do with these issues.

She should have realized she was talking to someone who knows something about networking when I sent her a traceroute output.

Screenshot of the upsell below.

And they wonder why they are so hated...  

#Xfinity #Comcast #CSRs #upsell #networking #traceroute

| Cord Cutters News [Unofficial]2d ago

Comcast CEO Says Its Main Priority Is No Longer Cable TV or Internet Service, But Wireless Phone Service

https://fed.brid.gy/r/https://cordcuttersnews.com/comcast-ceo-says-its-main-priority-is-no-longer-cable-tv-or-internet-service-but-wireless-phone-service/

Show threadJoyce Lionarons3d ago
Okay, I'm calming down about my #Comcast bill. I just looked at "upcoming charges" on their website, and the lower rate is listed for next month. They just had to squeeze one more month of the high rate out of me. It's not what they told me would happen, but I can deal with it.
Joyce Lionarons3d ago

Remember when I posted about how Comcast had suddenly raised my bill $18/month and I called and complained and they lowered it?

Well, they lied. They even sent me an email confirming the lower rate. But today they took the higher rate as their automated payment.

Corporations are all the same. They all lie, cheat, and screw us over however they can.
#Comcast

Deadline3d ago

ITV Still in “Active Discussions” With Sky Over Sale
#News #Comcast #ITV #Sky

https://deadline.com/2026/05/itv-sky-deal-active-discussions-q1-trading-update-1236902260/

ITV Still In “Active Discussions” With Sky Over Sale

ITV and Sky are still in "active discussions" over a sale, the 'Love Island' network has said in a Q1 trading update.

Deadline
Liam Dempsey5d ago

Over on @startlocalshow, I had a great conversation with two local leaders from Comcast. It was a nice opportunity to chat about some of the positive work #Comcast does to support our local community.

https://startlocal.co/connecting-communities-and-building-partnerships-with-caitlin-ganley-and-jennifer-bilotta/

#LocalPodcast #ChesterCountyPa

| Cord Cutters News [Unofficial]6d ago

Fiber Internet Blocked: Comcast Accuses a Local Power Company of Blocking Its Fiber Internet Service & Asks for FCC Help

https://fed.brid.gy/r/https://cordcuttersnews.com/fiber-internet-blocked-comcast-accuses-a-local-power-company-of-blocking-its-fiber-internet-service-asks-for-fcc-help/

Pneuma Solutions5d ago
**Update: Recent findings indicate this issue appears to have been resolved.**
Attention all #RemoteIncidentManager users, particularly those on #XFinity or #Comcast internet plans:
We have been made aware of, and been able to reproduce, an issue impacting downloads of the RIM installer when on XFinity networks.
It has come to our attention that XFinity's XFi Advanced Security has falsely-flagged the url for our RIM download endpoints as unsafe. This has resulted in failed attempts to download the RIM installer. Even in cases where the initial installer itself successfully downloads, the installer fails to fetch the data, thus resulting in a silent termination.
We are in communications with XFinity's escalations team and are doing our level best to ensure this issue's resolution as quickly as possible. Meanwhile, here are some immediate take-aways:
1. We wish to assure each and every one of you that Remote Incident manager is certifiably secure, with a security-by-default, privacy-first design from the outset. We as a company actively hold a SOC 2 Type II certification, which requires strict compliance with rigorous security standards. If you are a user who currently has a copy of RIM installed, rest assured that the program remains safe to use. What's more, existing installations are not impacted, and as such remain fully operational. This appears to only impact new installs, particularly under Comcast/XFinity service.
2. If you are in immediate need of a RIM installer and are impacted by this issue, we have found non-XFinity cellular hotspots or any other form of secondary network outside of XFinity to be an effective workaround. Download and run the installer while off of your main network. Once RIM has been installed, you can re-enable your main internet and continue to use RIM normally.
3. We encourage any impacted XFinity customers to submit unblock requests via their provided contact form. In order to do this:
A. Visit:
https://spa.xfinity.com/check_url_status
B. Enter the following URL:
https://rim.pneumacdn.net
C. Solve the Google re-captcha (no QR code required for this one), then click the "Submit" button. you will unfortunately not receive a confirmation of submission, so wait about ten seconds.
D. Navigate to and activate the line that says "clickable a request for re-assessment . ".
E. Fill out the resulting form that appears. the URL field should pre-populate. If not, enter:
https://rim.pneumacdn.net
before submission.
We apologize for the inconvenience and are again doing our best to ensure a quick resolution.
Xfinity â‹… Service Policy Assurance