RE: https://mastodon.social/@Mastodon/116374923553276051
This looks like a really cool feature, & I can already think of some great use cases for it on #Fosstodon. We could do a Team collection, we could create collections of the fantastic #opensource projects that choose to make their home on the server, we could create collections of contributors or maintainers, & so much more. #mastoadmin #cmgr
Three elements of Community Listening:
- How a group facilitates listening to the community members it serves
- How a group helps community members make sense of what it is learning
- How a group facilitates co-creating solutions with the community members it serves
For anyone interested in building, nurturing & sustaining communities, this blog post 👉🏻 https://jeffdmerrell.ghost.io/2026-community-listening-and-environmental-equity-in-evanston/ by @jeffdmerrell is a #MustRead
It's a long, meaty read but *totally* worth it!
Note: This is a long post - much longer than I usually write. But it lays out the full current state of the work I am doing, and how I think about community listening, co-creating local solutions, and learning what those activities mean for environmental equity in my home city.
RE: https://tldr.nettime.org/@tante/116330044148782477
Gosh, just re-read @tante blog post below and it's plain brutal! 🤯👍🏻
"Work is not really about finding friends. It happens but it’s not necessary. But there is – ideally – a level of respect for one another. The acknowledgement of each other’s expertise, skills and contributions as well as one’s weaknesses. All those allow the forming of communities based on solidarity" 👨🏻🍳💋
May 21 will mark 25 consecutive years that I've managed the same online community. Can I make it to 50?
We're working on some plans to celebrate the occasion. It's interesting to get into generational online community. Not just because your community attracts people of different ages but because different people were born after it launched, and they are now participating in the community.
Following up from a previous toot RE: hashtags' RSS newsfeeds, here's an initial list I have set up in order to help me build, nurture and sustain my own following over time based on these topics of interest:
- #RemoteWork
- #DistanceWorking
- #DistributedWork
- #SovereignByDesign
- #cmgr
If there are any other folks interested in such themes, please do get in touch. I would love to connect! 😅👍🏻
Online Community Manager 37.5 hours per week Hybrid / London (inside M25) Homebased (outside M25) £ 40,000 per annum 1 day per week minimum in London Office Sue Ryder is looking for an experienced Online Community Manager to lead the strategic development and day-to-day management of our Online Bereavement Community, one of the UK’s leading digital support spaces for people who are grieving. About the role: Strategic and day-to-day management of our busy and sector-leading Online Bereavement Community to ensure it grows and develops in line with organisational priorities. Our community provides a safe but vibrant place for those who have been bereaved or who are caring for somebody at the end of their life to share their story, find support and support others. The role includes developing new online services within the online community platform that relate to the organisation’s aim of supporting people at a most difficult time. About you: As Online Community Manager, you will manage and nurture an active online forum where people can share experiences and connect with others who are grieving. Working closely with colleagues across Digital, Marketing and our Grief and Bereavement teams, you will ensure the community remains a safe and supportive space, while continuing to grow and reach more people who need support. You’ll be passionate about the power of online communities to connect and support people. You’ll combine strong community management and moderation skills with empathy and emotional intelligence, enabling you to engage sensitively with people who are grieving. Essential Criteria • Demonstrable experience of day-to-day online community/forum management, including moderation, to support service users • A good understanding of UX and how the user journey contributes to an optimum experience for community members • Experience in tracking and monitoring platform usage to identify areas for improvement and optimisation • Experience of working with or managing volunteers • Ability to use insights and analytics tools, such as Google Analytics and Hotjar • Understanding of email newsletter best practice to maximise engagement • Experience of managing an external moderation agency • A strong understanding of service user audiences and their behaviours online Desirable Requirements • Experience using Discourse to manage online communities and DotDigital to manage email communications • Experience of working in the not-for-profit, bereavement or health sectors • Wider understanding of digital marketing tactics • Experience of out-of-hours/on-call moderation Interviews will be conducted on a rolling basis and early applications are encouraged. Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. Benefits • Company pension scheme • 27 days holiday - rising to 33 with length of service plus bank holidays • Enhanced maternity and paternity pay • Enhanced sick pay • Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals • Staff discount of 10% on new goods online at shop.sueryder.org • Structured induction programme and learning and development opportunities. For more of our employee benefits please visit our website. https://www.sueryder.org/jobs/why-work-for-sue-ryder We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation. For more information on our Equity, Diversity and Inclusion work, please visit: https://www.sueryder.org/jobs/equity-diversity-inclusion If you require support to compete an application or participate fully in the interview process, please email [email protected]. Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process by emailing [email protected] If you want more than just a job, we want you. Join the team and be there when it matters.
January 6 is a reminder of the consequences of weak leadership in those making community, moderation, trust, safety, and policy decisions. Sometimes from people in those roles - and sometimes from the bosses they report to.
Public interest exemptions - and the bending of policy for users with big followings, for fear of losing them - helped set the stage for Donald Trump to ascend to the presidency.
#OnlineCommunities #CommunityManagement #CMGR #TrustAndSafety #January6 #J6
Kris Freedain 🙏 🏋🏻 🍕
Luis Suarez
Patrick O'Keefe
Serena Snoad - Good Community