Why I Cancelled Claude: Token Issues, Declining Quality, and Poor Support

Prefix Note As this post is gaining more attention than expected on HN, I want to make some things clear - although I thought they are obvious. It sounds like a rant about Claude’s quality in general - if you don’t read to the end. But my concerns are more focused on the support performance and token issues - fully aware of the challenges a company this size faces and assuming the people at Anthropic are working hard to make things better. I am pointing at some “bad design decisions” they probably made. The “quality issues” are just the cherry on top of the cake.